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Web Producer, Content

Austin | Chicago | New York City | Salt Lake City | San Francisco

Gong transforms revenue organizations by harnessing customer interactions to increase business efficiency, improve decision-making and accelerate revenue growth. The Revenue Intelligence Platform uses proprietary artificial intelligence technology to enable teams to capture, understand and act on all customer interactions in a single, integrated platform. More than 4,000 companies around the world rely on Gong to support their go-to-market strategies and grow revenue efficiently. For more information, visit www.gong.io.

We’re looking for a detail-oriented Web Content Producer to manage and enhance our web presence. In this role, you’ll be responsible for working directly in the CMS writing, updating, and optimizing web content to ensure a seamless, engaging, and high-performing user experience. You’ll work cross-functionally with design, development, content strategy, SEO and product marketing teams to execute content updates, manage web production, and drive digital strategies forward.

RESPONSIBILITIES
  • Content Development - Write and publish on-brand web content, ensuring consistency, accuracy, and clarity across all Gong.io. Update, and maintain web page content to ensure a high-quality user experience.
  • Content Governance -  Ensure web content maintains product accuracy, brand consistency, and the correct tone of voice. Uphold brand guidelines and compliance standards while optimizing digital properties for clarity and user experience. Implement structured workflows to manage content quality, ensuring accuracy and alignment across all web touchpoints.
  • Website & Campaign Management - Manage daily web production and content updates across multiple CMS platforms. Intake and prioritize web requests, ensuring timely execution in collaboration with stakeholders. Partner with marketing operations to optimize campaign integration and execution. Assess and implement content and functionality updates across web touchpoints.
  • Cross-functional Collaboration - Work closely with content strategists, product marketers, designers, and developers to execute web updates and write new pages. Support digital strategies and product launches by executing content updates and creating new pages.
  • Project Management - Work autonomously to complete projects within the timeline provided while communicating with internal stakeholders if hold-ups are expected.
  • Globalization & User Experience - Support international marketing teams with localized web content and landing pages. Work with the design, development and growth teams to implement UI/UX improvements and A/B testing initiatives.
  • Technical SEO Optimization - Collaborate with the SEO / growth team to enhance website performance and traffic growth. Support implementation of SEO best practices for content optimization.
QUALIFICATIONS 
  • 6-10+ years of experience as a Web Content Producer or Content Manager.
  • Detail-oriented Content Producer - Experience writing and managing website content to ensure brand voice alignment and accuracy.
  • Experience aligning cross-functional content writers and executives.
  • Localization - Experience in collaborating with marketers on localized website content editing and publishing.
  • Experience with CMS platforms such as Sanity, Dato, or Contentful.
  • Hands-on experience managing web projects (e.g., marketing campaigns, landing pages, web designs, technical integrations, project management tools).
  • Knowledge of technical SEO best practices and site optimization.
  • Strong collaboration skills with a self-motivated and problem-solving mindset.
  • Ability to work independently in a fast-paced, deadline-driven environment.
  • Working Knowledge in HTML, CSS, and JavaScript.
  • Familiarity with CRM systems like Salesforce and HubSpot.
  • Familiarity with web design and Creative workflows.
  • Working knowledge of analytics tools (Adobe Analytics, Google Analytics, Google Tag Manager) for tracking site performance and conversions.
PERKS & BENEFITS 
  • We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
  • Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
  • Mental Health benefits with covered therapy and coaching.
  • 401(k) program to help you invest in your future.
  • Education & learning stipend for personal growth and development.
  • Flexible vacation time to promote a healthy work-life blend.
  • Paid parental leave to support you and your family.
  • Company-wide recharge days each quarter.
  • Work from home stipend to help you succeed in a remote environment.

The annual salary hiring range for this position is $106,350 - $157,000 USD. 

Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets.

We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

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