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Program Director, Marketing

San Francisco

Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends; driving impactful decisions and actions. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies around the world rely on Gong to unlock their revenue potential. For more information, visit www.gong.io.

We are seeking a talented and detail-oriented Program Director, Marketing. 

RESPONSIBILITIES
  • Set up PMO Structure - Establish the governance model, project intake process, prioritization framework, and reporting standards for all Marketing projects.
  • Operating Rhythm - Define and enforce the global cadence for Marketing planning, resource allocation, budgeting monitoring, and cross-functional alignment.
  • Manage and maintain ongoing product launch process in close collaboration with PMM, Product, GTM, Engineering, Marketing, and other stakeholders.
  • Serve as the program manager for high-stakes, bespoke projects such as Packaging & Pricing (P&P) model changes, enterprise-level product launches, and other critical, cross-functional initiatives.
  • Manage and maintain ongoing product launch process in close collaboration with PMM, Product, GTM, Engineering, Marketing, and other stakeholders.
  • Define and standardize the operational workflow and collaboration model between Marketing sub-teams (Product Marketing, Demand Gen, Brand, etc.).
  • Simplify, not bureaucratize.
  • Provide central visibility into all marketing projects (exec view, sales view, org-wide calendar).
  • Standardize intake, prioritization, and reporting.
  • Build repeatable templates & playbooks (kickoff docs, RACI, retros).
  • Support process automation (Asana AI, dashboards)
QUALIFICATIONS 
  • 10+ years of progressive experience in strategic program management, management consulting, or operations leadership, with significant exposure to B2B SaaS environments
  • Demonstrated experience establishing and scaling a Program Management Office (PMO) from the ground up, including defining governance frameworks, intake processes, prioritization models, and reporting standards
  • Proven track record leading complex, multi-stakeholder initiatives from conception through execution, with demonstrated ability to influence and drive action across all organizational levels—from individual contributors to C-suite executives
  • Strong proficiency in program management frameworks, methodologies, and platforms (e.g., Asana, Monday.com, Smartsheet), with ability to architect scalable processes, build operational playbooks, and implement automation to drive efficiency
  • Analytical mindset with experience translating data into actionable insights; proficiency with business intelligence platforms (Tableau, Looker, or similar) and marketing analytics tools to provide executive-level visibility and reporting
  • Strategic understanding of marketing operations, including familiarity with marketing technology stacks, cross-functional workflows between marketing sub-teams, and key performance metrics that drive business outcomes
  • Self-directed leader who excels in dynamic, high-growth environments and demonstrates comfort navigating ambiguity while building infrastructure, templates, and repeatable frameworks
  • Exceptional organizational acumen with demonstrated ability to prioritize competing demands and manage multiple high-stakes initiatives simultaneously with rigorous attention to detail
  • Bachelor's degree in Marketing, Business, or related field; MBA preferred
  • PMP, PgMP, or equivalent certification strongly preferred
  • Prior experience managing programs in a global capacity is highly valued
PERKS & BENEFITS 
  • We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
  • Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
  • Mental Health benefits with covered therapy and coaching.
  • 401(k) program to help you invest in your future.
  • Education & learning stipend for personal growth and development.
  • Flexible vacation time to promote a healthy work-life blend.
  • Paid parental leave to support you and your family.
  • Company-wide recharge days each quarter.
  • Work from home stipend to help you succeed in a remote environment.

The annual salary hiring range for this position is $153,000 - $227,000 USD. 

Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. 

We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

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