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Sr. GTM Enablement Specialist

Austin | Chicago | New York City | Salt Lake City | San Francisco

Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends; driving impactful decisions and actions. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies around the world rely on Gong to unlock their revenue potential. For more information, visit www.gong.io.

We're looking for a driven, detail-oriented problem-solver to help scale our revenue onboarding program using AI and automation. This role is perfect for someone who sees manual processes and thinks "there's a better way to do this." You'll be the operational backbone of our enablement team, ensuring onboarding and some other important enablement programs run smoothly while continuously finding smarter, more efficient ways to work. This is a very important role that will ensure smooth onboarding experiences, supports new hires and their managers, and helps maintain the quality and consistency of our onboarding experience. Additionally, the GTM Enablement Specialist may occasionally step into the role of facilitator, content creator, and owner of other Enablement programs (outside of onboarding) as required .

RESPONSIBILITIES
  • Own program management: Coordinate onboarding cohorts, training sessions, and enablement events end-to-end—from scheduling to follow-up and everything in between
  • Own and manage the logistics of the GLOBAL GTM Onboarding program
  • Communicate with new hires and their managers on next steps & actions they need to take throughout their onboarding journey
  • Keep onboarding materials and content up to date with the latest product information & key enablement initiatives
  • Collaborate with subject matter experts to ensure the accuracy and relevance of onboarding content
  • Track and report on key performance indicators (KPIs) related to the onboarding program
  • Step in as needed to run trainings for key sales enablement initiatives (new hires & in-seat reps)
  • Create and update training content to support ongoing sales enablement initiatives
  • Drive programs and projects related to sales enablement, ensuring alignment with overall business OKRs
  • Build and manage automation for calendar scheduling, attendance tracking, certification completions, and program logistics for Global Onboarding and other Enablement Programs
  • Program design and delivery - there will be opportunity to design and deliver programs in new and innovative ways leveraging advancement in technology and learning principles
QUALIFICATIONS 
  • Strong organizational skills and attention to detail
  • Experience using Gong is preferred
  • Experience with data analysis and enablement reporting is a plus
  • Ability to manage multiple tasks and prioritize effectively in a fast-paced environment
  • Self-motivated
  • Team Collaboration: Ability to work effectively with cross-functional teams and build strong relationships with stakeholders
  • Adaptability: Comfortable working in a dynamic and changing environment, with the ability to adjust to new processes and priorities
  • Proactivity: Takes initiative to identify and address potential issues before they become problems
  • Customer Focus: Committed to delivering a positive onboarding experience for new hires to help drive their success at Gong
  • 3 years in SaaS sales, customer success or Sales/Revenue Enablement is a bonus
  • Hire must be in a Gong hub. Preferred location in Chicago, New York, San Francisco or Salt Lake offices
PERKS & BENEFITS 
  • We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
  • Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
  • Mental Health benefits with covered therapy and coaching.
  • 401(k) program to help you invest in your future.
  • Education & learning stipend for personal growth and development.
  • Flexible vacation time to promote a healthy work-life blend.
  • Paid parental leave to support you and your family.
  • Company-wide recharge days each quarter.
  • Work from home stipend to help you succeed in a remote environment.

The annual salary hiring range for this position is $106,000 - $125,000 USD. 

Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. 

We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

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