Senior Product Manager - Cloud Infrastructure

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io.

At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career.

We are seeking a Senior Product Manager to lead strategic cloud infrastructure initiatives that drive new business growth at Gong. In this role, you will partner with the revenue organization to identify opportunities where enhancements such as international cloud expansion, multi cloud capabilities, and private cloud offerings can support customer needs and unlock new markets. You will work in partnership with engineering teams to evaluate requirements, set priorities, and deliver these infrastructure improvements.

You’ll Own:

• The Cloud Roadmap: Defining the strategy for cloud enhancements, determining the "what" and the "when" to align with business growth.
• Product Evangelism: Acting as the primary advocate for the cloud infrastructure roadmap, communicating its business value to both internal and external stakeholders.
• The Feedback Loop: Monitoring performance results and collecting stakeholder feedback to continuously iterate on infrastructure goals.

You’ll Solve:

• Strategic Alignment: Balancing complex infrastructure changes with Gong’s operational needs, such as global analytics and internal system requirements.
• Market Barriers: Identifying specific infrastructure levers and opportunities that can unlock new revenue streams and solve strategic customer needs.
• Cross-Functional Complexity: Bridging the gap between Engineering, Product Marketing, and Revenue teams to turn technical capabilities into successful product outcomes.

You’ll Impact:

• Business Scalability: Creating the foundational cloud infrastructure that allows the company to enter new markets and support global expansion.
• Revenue Growth: Directly influencing the bottom line by unlocking infrastructure-dependent opportunities for strategic customers.
• Operational Efficiency: Ensuring that every cloud enhancement supports a seamless, high-performance experience for both internal teams and end-users.

How You’ll Succeed Here:

• 5+ years of experience as a product manager at a fast-paced SaaS company.
• Proven experience in understanding and driving cloud infrastructure projects and/or products.
• Solid experience with AWS, Azure and ideally another cloud provider.
• Strong execution - you can drive multiple teams forward towards a shared goal.
• The ability to turn incomplete, conflicting, or ambiguous inputs into solid action plans.
• A track record of managing all aspects of a successful product throughout its lifecycle.
• A hands-on state of mind.

*We operate in a flexible hybrid work model.

What makes the Product department at Gong unique?

Here at Gong, we trust and empower our employees with ownership to solve complex problems, make the right decisions, and build the best products that create a radical impact. We call this “Own. Solve. Impact.”
This is an opportunity to create exceptional product experiences in a hyper-growth company alongside a talented team of product managers, engineers, and designers. If you’re eager to make a significant impact on a platform used by leading companies in tech, we’d love to meet you!

We encourage our employees to express their personality and identity (whether gender, ethnic, religious, or sexual), and we ensure fairness and equal opportunities. We follow a hybrid working model that combines working from home, on the go, or at the office. This allows us: flexibility, autonomy, positive work relationships, and effective work habits.If these considerations are important to you when choosing a workplace, we'd love to see you with us.

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