
Associate IT Specialist
About Harbinger
Harbinger is an American commercial electric vehicle (EV) company on a mission to transform an industry starving for innovation. Harbinger’s best-in-class team of EV, battery, and drivetrain experts have pooled their deep experience to support the growing demand for medium-duty EVs and Hybrids. Leveraging a foundation of proprietary, in-house developed vehicle technologies designed specifically for commercial and specialty vehicles, Harbinger is bringing a first-of-its-kind EV platform to market, priced at acquisition parity to traditional diesel vehicles. Harbinger: Familiar Form, Revolutionary Foundation.
We are looking for an Associate IT Specialist to join our IT operations team at Harbinger Motors. We are a rapidly growing company with a dynamic team, seeking a versatile individual who can adapt to various roles and thrive in a fast-paced environment. The ideal candidate will be highly motivated with a strong eagerness to learn and grow.
Responsibilities
- Provide first-level technical support for desktops, laptops, printers, peripherals, and software
- Prepare and deploy freshly provisioned computers
- Inventory and asset management
- Respond to service requests and incidents in a professional manner while meeting the designated SLA.
- Install, configure, and upgrade desktop hardware and software components, including operating systems, drivers, and applications
- Stay up-to-date on the latest IT trends and technologies
Qualifications
- High school diploma or equivalent; Bachelor's degree in IT or related field
- 1-2 years of experience in a technical support role, preferably in a desktop support or helpdesk role
- Familiarity with desktop hardware components, peripherals, and troubleshooting techniques
- Excellent customer service and communication skills, with the ability to explain technical concepts to non-technical users
- Strong problem-solving and troubleshooting skills, with attention to detail and accuracy
- Strong knowledge of Microsoft Windows operating systems (Windows 10/11) and common desktop applications such as Zoom, Slack, Microsoft Office.
- Able to lift and move equipment weighing up to 50 lbs unassisted.
Bonus Points
- Eager to learn and proactively take on new challenges
- Experience supporting employees in an office environment
- Experience with ITIL or other IT service management methodologies
- Certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or similar are a plus
Rev up your career with our electrifying compensation and benefits package! At Harbinger Motors, we understand that your skills, experience, and expertise are as unique as our cutting-edge electric vehicles. That's why we tailor our offers to suit your individual profile, considering your years of experience, specialized knowledge, and market demands.
In addition to a competitive base salary, our perks charge ahead of the competition:
- 100% Comprehensive Health Coverage: You are covered with top-tier medical, dental, and vision insurance.
- Accelerate Your Wealth: As an early stage employee, you'll have the opportunity to rev up your financial future with early-stage stock options.
- Unleash Your Time: Take control of your work-life balance. Salaried teammates receive flexible PTO and the freedom to celebrate holidays and wellness days as you see fit.
- Cruise into Vacations: Enjoy an exciting annual vacation stipend to help you recharge your batteries.
- Fuel Your Day: Forget brown bag lunches; we've got you covered with paid lunches and dinners to keep you energized.
These are just a few of our benefits and perks, as we're constantly adjusting and adding more benefits to best serve our teammates. At Harbinger Motors, we don't just offer jobs; we provide the fuel for your career journey. Join us in shaping the future of sustainable transportation, where your hard work and dedication are always rewarded.
Get ready to drive your career forward with us!
California Pay Range
$29 - $34 USD
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