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Network Engineer (On-site)

San Francisco Bay Area (San Francisco / Santa Rosa)

Heartflow is a medical technology company advancing the diagnosis and management of coronary artery disease, the #1 cause of death worldwide, using cutting-edge technology. The flagship product—an AI-driven, non-invasive cardiac test supported by the ACC/AHA Chest Pain Guidelines called the Heartflow FFRCT Analysis—provides a color-coded, 3D model of a patient’s coronary arteries indicating the impact blockages have on blood flow to the heart. Heartflow is the first AI-driven non-invasive integrated heart care solution across the CCTA pathway that helps clinicians identify stenoses in the coronary arteries (RoadMap™Analysis), assess coronary blood flow (FFRCT Analysis), and characterize and quantify coronary atherosclerosis (Plaque Analysis). Our pipeline of products is growing and so is our team; join us in helping to revolutionize precision heartcare.

Heartflow is a publicly traded company (HTFL) that has received international recognition for exceptional strides in healthcare innovation, is supported by medical societies around the world, cleared for use in the US, UK, Europe, Japan and Canada, and has been used for more than 400,000 patients worldwide.  

We have an exciting career opportunity for a Network Engineer to join our Network Engineering team! This position is a full-time role based in the office.

As the Network Engineer, you will be a dynamic contributor to IT Services team and will be working with the Senior Engineer on configurations and engineering of Routers, Switches, Wireless, VPNs, Firewalls and more.

Experience

  • Implementing and maintaining complex Local Area Networks (LANs), Wide Area Networks (WANs), and Wireless LANs.
  • Working with various types of routers, core switches, switches, firewalls, and wireless technologies.
  • Experience with Palo Alto Networks firewalls.
  • Troubleshooting Cisco routers, switches, and firewalls.
  • Good working knowledge of protocols including BGP, IBGP, OSPF, IPv4, and IPSEC.
  • Supporting enterprise-level operational environments (alerting, troubleshooting, escalation).

Technical Skills

  • Hands-on experience with Next-Generation Firewall features such as Advanced Threat Prevention, Advanced URL Filtering, DNS Security, Policies and VPNs.
  • Knowledge of supporting and configuring Palo Alto Global Protect.
  • Experience building and supporting SolarWinds NPM, NCM, and NTA platforms.
  • Experience of configuring VPN technologies including Global Protect and Prisma Access.
  • Working knowledge of wireless solutions from HPE Aruba Wireless and NAC.
  • Experience building AWS Networking solutions (IPSEC tunnel, Transit Gateway, VPC Peering, Direct Connect Gateway).
  • Experience in maintaining and troubleshooting SD-WAN platforms.
  • Working knowledge and experience of Palo Alto’s Panorama platform.
  • Python, Ansible or Terraform – Network automation skills is required.
  • Experience with Management platforms for monitoring Network and Infrastructure.

Technology Support

  • Next-Generation Firewalls: Palo Alto Networks and Prisma Access
  • SD-WAN Platforms: Palo Alto Networks ION SD-WAN or other SD-WAN solutions
  • Wireless Technologies: Cisco and Aruba Wireless
  • Cloud Networking: AWS and Azure
  • Monitoring Tools: SolarWinds NPM, NTA, NCM

Certifications Required

  • CCNA Routing and Switching or Security
  • PCNSA or equivalent Firewall Certification

Education

  • Bachelor’s degree preferred and relevant experience of 2+ years.

Job Duties

  • Actively monitor and support the ticket queue.
  • Follow up with customers on support tickets to bring them to closure.
  • Engage with multiple vendors to resolve network issues.
  • Support, build, and test hardware integrations; manage cabling and server room maintenance.
  • Network infra monitoring and maintenance
  • Network Automation: Hands-on experience with at least one of the following automation frameworks:
    • Python scripting for network tasks (e.g., using libraries like Netmiko, Paramiko, or Requests).
    • Ansible for configuration management and orchestration.
    • Terraform for infrastructure as code.
  • Deploy Network Infrastructure
  • Provide support to IT engineers and operations during business hours.
  • On-Call rotation support.
  • This role may require occasional after-hours support for critical network issues and maintenance.

A reasonable estimate of the base salary compensation range is $101,000 to $135,000 per year. #LI-Onsite

Heartflow is an Equal Opportunity Employer. We are committed to a work environment that supports, inspires, and respects all individuals and do not discriminate against any employee or applicant because of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. This policy applies to every aspect of employment at Heartflow, including recruitment, hiring, training, relocation, promotion, and termination.
 
Positions posted for Heartflow are not intended for or open to third party recruiters / agencies. Submission of any unsolicited resumes for these positions will be considered to be free referrals.
 
Heartflow has become aware of a fraud where unknown entities are posing as Heartflow recruiters in an attempt to obtain personal information from individuals as part of our application or job offer process. Before providing any personal information to outside parties, please verify the following: A) all legitimate Heartflow recruiter email addresses end with “@heartflow.com” and B) the position described is found on our careers site at www.heartflow.com/about/careers/. 

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