About Hone

Hone is an online medical clinic at the forefront of transforming healthcare and enhancing longevity. We use cutting-edge scientific advancements to empower men and women to take control of their health and unlock their full potential. Our people are the heart of everything we do and drive our success. We approach every project through our brand values:

• Champion Patient Needs
• Execute Relentlessly
• Communicate Constructively
• Collaborate Generously
• Turn Obstacles Into Opportunity
• Give With Gratitude

Hone has been fully virtual from day one and will continue to be a remote-first employer.

Our Ideal Candidate

Our ideal candidate is a mission-driven, motivated multi-tasker who is invested in work that is fulfilling and impactful. They embrace change and tackle challenges with enthusiasm. They have an “all-in” disposition towards work, understanding that we are a fast-paced, high-growth organization with evolving priorities. They can excel at both independent tasks and collaborative work, leading with clear and candid communication. They exhibit humble leadership—the ability to drive initiatives forward while remaining excited about continuous learning and development opportunities. They feel strongly about being part of a team that advocates for people to live longer and better lives.

The Role

Are you passionate about helping people get back to feeling their best? Do you want to be part of the fastest-growing men’s healthcare company in the country? Are you excited about working in a booming, new marketing arena? Are you a people person who loves to make new friends and collaborate with different teams? If so, we want to work with you.

We are seeking a dynamic and visionary Senior Site Reliability Engineer to join our pioneering telehealth startup. As a senior leader, you will play a pivotal role in shaping our technology strategy, overseeing operational excellence, ensuring robust enterprise architecture, and safeguarding our information security practices. Your leadership will be instrumental in driving the growth and success of our telehealth platform.

Responsibilities

• Azure Cloud Management: Oversee the management, optimization, and scaling of our EHR/EMR cloud infrastructure.
• EHR/EMR Platform Stewardship: Serve as the primary custodian of our EHR/EMR platform, ensuring high availability, data integrity, and seamless operation.
• IT Operations: Manage the IT infrastructure, including servers, networking, and endpoints, to maintain a robust, secure, and efficient environment.
• Security and Compliance: Implement robust security practices and compliance measures to protect sensitive healthcare data.
• Disaster Recovery and Business Continuity: Develop and maintain disaster recovery plans and ensure the business can continue to operate in adverse conditions.
• Collaboration: Work closely with cross-functional teams, including software development, product management, and security, to align technology operations with company goals.
• Documentation: Maintain comprehensive documentation of technology operations processes, procedures, and system architecture.
• Performance Monitoring and Analysis: Implement monitoring and analysis tools to proactively detect issues, optimize performance, and prevent downtime.

Qualifications

• Proven SRE experience (5+ years) in a highly complex, mission-critical environment.
• Excellent problem-solving skills, with the ability to troubleshoot complex technical issues.
• Extensive experience with Azure cloud technologies with proven expertise in designing, implementing, and optimizing complex architecture within the Microsoft Azure ecosystem.
• Deep understanding of cloud architecture, microservices, and containerization 
• Strong understanding of cloud security principles, including experience with security audits, risk assessments, and compliance (e.g., HIPAA, GDPR).
• Proficiency in infrastructure as code and CI/CD pipelines.
• Experience with disaster recovery planning and business continuity.
• Strong interpersonal skills, with the ability to collaborate effectively across technical and non-technical teams.
• Azure certifications (e.g., Azure Solutions Architect Expert) are a plus.
• Background in managing EHR/EMR systems in a healthcare or similar environment is a strong plus.
• Relevant certifications such as Azure Solutions Architect Expert, Certified Information Systems Security Professional (CISSP), or similar, are a strong plus.

The compensation range for this role is $120,000-140,000. 

Benefits

Hone wants our team to be in the best condition of their lives, so we offer a range of benefits including:

• A remote-first work environment
• Competitive compensation and equity options
• Health, dental, and vision insurance coverage
• Short-term disability coverage
• Flexible Spending Accounts (FSAs)
• We follow federal holidays and have uncapped time off
• Budget for the technology tools you need (laptop, monitor, and/or special software)
• A focus on company-sponsored activities to foster engagement (both virtual and in-person)
• Waived membership fees for any Hone team members utilizing Hone products

These benefits are available to full-time, regular employees, and not to independent contractors, temporary employees, or interns.

We are proud to be an equal-opportunity workplace committed to building a team culture that celebrates diversity and inclusion. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions. Please contact us to request accommodation.