Office Receptionist (Onsite | Third-Party Payroll)

Who Are We?

HoYoverse is committed to providing immersive virtual world experiences to players around the world. We have brought fans popular games including Genshin Impact, Honkai: Star Rail, Honkai Impact 3rd, Tears of Themis, and Zenless Zone Zero, as well as a wide range of entertainment content.
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Community is at the heart of everything we do. We are devoted to engaging fans and fostering an enthusiastic and inclusive global community that provides access and encouragement for people to share their passion for ACG (Animation, Comics, and Games) through their own creativity and skills.
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Pushing the boundaries of imagination, we consistently explore cutting-edge game development technologies, and have accumulated leading technical capabilities in cel shading, cloud gaming, and other fields.
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In the future, we will continue to expand our content production, technology research, and publishing duties through operations in offices in Singapore, Montreal, Los Angeles, Tokyo, Seoul, and other areas.

When you apply to a position with HoYoverse, we will process your personal data. To learn more about how we process your data, we encourage you to review our comprehensive Global Applicant and Candidate Privacy Policy. This policy provides detailed insights into how your information is collected, used, and protected throughout the application process.

What You Will Do:

The Office Receptionist serves as the first point of contact for employees, guests, and vendors at the onsite office location. This role supports daily front-desk, office operations, and administrative activities to help ensure smooth day-to-day operations.

This position is employed through a third-party payroll provider and assigned to work onsite at the company’s office. Payroll, benefits, and employment administration are managed by the third-party employer.

The ideal candidate is highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced office environment.

Key Responsibility:

‌Front Desk & Visitor Management

• Greeting and assist visitors, candidates, and vendors in a professional and courteous manner
• Manage visitor sign-in, issue badges, and coordinate meeting room access
• Answer and route incoming calls, emails, and general inquiries

Office Operations & Facility Support

• Monitor and help maintain office cleanliness, organization, and safety standards
• Coordinate with building management, maintenance teams, and service providers for facility-related needs
• Assist with scheduling repairs, cleaning services, and building access requests
• Support upkeep of meeting rooms, common areas, and shared office equipment (e.g., printers, copiers)

Purchasing, Inventory & Supplies

• Manage ordering and inventory of office supplies, kitchen items, snacks, and beverages
• Conduct regular inventory checks to ensure adequate stock levels
• Coordinate with vendors on orders, deliveries, and issue resolution

Administrative & Business Support

• Submit invoices, vendor bills, and expense documentation for processing
• Provide administrative support for employee travel requests and documentation
• Assist with onboarding coordination, including preparing workspaces, equipment, and welcome materials
• Serve as a general administrative support resource for onsite office needs

Events & Onsite Support

• Provide onsite support for meetings, workshops, company events, and visiting staff
• Coordinate catering, room setup, materials, and logistics
• Support planning for small celebrations, holiday events, and team activities

Mail, Shipping & Logistics

• Manage incoming and outgoing mail, packages, and courier services
• Coordinate shipments, returns, and other logistics requests

We are an equal opportunity employer that believes diverse backgrounds are key to bringing our concepts to life. If you're looking to play a key role in creating the best immersive virtual world experience for our users, we invite you to join our team.