Back to jobs
New

AV Senior Engineer, Product - Assistant Vice President

New York, NY, United States

iCapital is powering the world’s alternative investment marketplace. Our financial technology platform has transformed how advisors, wealth management firms, asset managers, and banks evaluate and recommend bespoke public and private market strategies for their high-net-worth clients. iCapital services approximately $200 billion in global client assets invested in 1,634 funds, as of September 2024. 

 

iCapital has been named to the Forbes Fintech 50 for seven consecutive years (2018-2024); a three-time selection by Forbes to its list of Best Startup Employers (2021-2023); and a three-time winner of MMI/Barron’s Solutions Provider award (See link below).  

 

About the Role 

The Audio Visual (A/V) team at iCapital works collaboratively with internal stakeholders, peer technology groups, and third-party vendors to support the company’s rapidly growing corporate A/V footprint, which includes physical locations in the US, Canada, Portugal, Switzerland, London, Singapore, Japan, and Hong Kong.  

The Senior A/V Systems Design Engineer will report to the Global Head of A/V and is responsible for the high-level design, support, and productization of advanced audiovisual systems. This role involves working within the A/V Team and collaborating with stakeholders to understand business needs, creating detailed design documents, overseeing the design of A/V solutions and the software collaboration stack and providing technical support to ensure optimal system performance and user satisfaction.  

Responsibilities 

Systems Design and Planning: 

  • Develop comprehensive A/V system designs based on user requirements and by room types (Conference Rooms, Digital Signage Systems, Production Studios). 
  • Work with the Head of A/V, create detailed schematics, layouts, and documentation to establish A/V Standards across the fleet. 
  • Evaluate and recommend scalable A/V technologies and components. 

Project Implementation: 

  • Support A/V projects from conception to completion, ensuring A/V room design is implemented based on iCapital A/V standards. 
  • Oversee the configuration of A/V systems, ensuring seamless integration and functionality. 
  • Conduct system testing, commissioning, and quality assurance checks. 

Technical Support and Troubleshooting: 

  • Provide Tier 3 support for Zoom platform administration including Zoom meeting, phone, and room.  
  • Provide Tier 3 Microsoft Office 365 administration including Teams, room, and equipment resources. 
  • Provide Tier 3 technical support and troubleshooting for A/V systems. 
  • Diagnose and resolve complex technical issues, coordinating with manufacturers and vendors as needed. 
  • Create and maintain comprehensive documentation for all A/V systems and configurations. 

Engagement and Training: 

  • Provide leadership for the A/V Engineering team, ensuring alignment with A/V organizational goals 
  • Collaborate with A/V, IT, Workplace Services teams to understand end user needs and propose suitable A/V solutions. 
  • Conduct end user demonstrations and presentations to showcase A/V system capabilities. 
  • Train internal staff in the operation and maintenance of A/V systems. 

Continuous Improvement and Innovation: 

  • Stay current with industry trends, emerging technologies, and best practices in A/V. 
  • Recommend and implement improvements to enhance system performance and user experience. 
  • Contribute to the development of A/V standards and protocols within the organization. 

 

Qualifications 

  • 7+ years of experience in A/V systems design, installation, and support 
  • Experience with drafting A/V drawings in AutoCAD 
  • Experience with Bluebeam and/or Vector Works and Visio 
  • Strong Knowledge of A/V collaboration software such as Zoom and Microsoft Teams 
  • Strong Knowledge of A/V networking 
  • Proven experience in managing A/V design cycles from start to finish 
  • Strong knowledge of A/V systems and components, including displays, projectors, sound systems, digital signage, and control systems 
  • Fundamental understanding of A/V system schematics, layouts, and documentation 
  • Experience with A/V system installation and configuration 
  • Strong troubleshooting skills for diagnosing and resolving A/V system issues 
  • Strong communication and presentation skills 
  • Able to collaborate effectively with clients and internal teams 
  • Strong organizational and time management skills 
  • Relevant certifications such as AVIXA Certified Technology Specialist (CTS) or equivalent is required 
  • Advanced certifications such as AVIXA CTS-D (Design) or CTS-I (Installation) or equivalent is required 
  • Continuous learning mindset with the ability to stay current with industry trends and emerging technologies. 
  • Proven ability to recommend and implement innovative solutions to enhance system performance and user experience. 

 

Benefits 

The base salary range for this role is $120,000 to $150,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). 

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office four days, with the flexibility to work remotely Friday. Every department has different needs, and some positions will be designated in-office jobs, based on their function. 

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ 

 

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. 

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Education

Select...
Select...
Select...
Select...
iCapital is an office-first culture, as such all employees are required to work in their assigned office three or four days a week, depending on department. Please review the job description before applying, to identify the specified location/s for the role. *

Please confirm the office location/s you are comfortable commuting to:

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in iCapital’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.