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Software Development Engineer V - Wallet Profiles Team

Mountain View, California, United States

Company Overview

ID.me is a high-growth enterprise software company that simplifies how people prove and share their identity online.  The company empowers people to control their data through a portable and trusted login, which means they don’t need to create a new password when visiting sites that have the ID.me button.  ID.me’s digital identity network has over 117 million registered members, and is used by fourteen federal agencies, agencies in 30 states and over 600 corporations for secure identity proofing and verification.

ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. In addition to helping people control their credentials and data, the company’s “No Identity Left Behind” initiative strives to expand digital access and inclusion for all people. The company offers multiple pathways to identity verification – online self-serve, live video chat agents, and in person.  ID.me is passionate about building a robust identity network that does not compromise access for traditionally underserved groups.

ID.me has received numerous awards including Deloitte’s 2023 Technology Fast 500, Washington Business Journal’s Fastest Growing Companies, Entrepreneur Magazine’s 100 Brilliant Companies and Wall Street Journal’s Startup of the Year finalist.  In recent quarters, ID.me announced it raised $132 million in Series D funding, led by Viking Global Investors with participation from CapitalG, Morgan Stanley Counterpoint, FTV Capital, PSP Growth, Auctus Investment Group, Moonshots Capital, and Scout Ventures. ID.me’s most recent round brings the total investment in ID.me to over $275 million since its founding in 2010.

Role Overview

ID.me is looking for a Software Development Engineer V -  Wallet Profile Team that will be pivotal in shaping the digital account experience for over 100 million members. This team is tasked with managing the entirety of the members' accounts, encompassing Member Data Management & Lifecycle, Profiles & Personas, and Linked Accounts. Within the wallet metaphor, it represents the digital counterpart of your physical wallet. Your work with the team has direct engagement with members through their accounts, enhancing user satisfaction and trust. Additionally, your role is crucial in maintaining the integrity of member data and ensuring compliance with regulatory standards through diligent data management.

This role sits in Mountain View, CA and has an onsite component of 5 days per week onsite. 

Responsibilities 

  • Design, build and maintain highly scalable and secure web applications, services, and APIs.
  • Consistently deliver complex features without oversight and provide oversight to other team members on their deliverables.
  • Guide team members, product managers, and stakeholders to solve the right problems and build the best solutions for customer needs.
  • Effectively switch gears between maintaining and refactoring old code and writing newer and more modern services.
  • Shape how we use test driven development practices and/or test frameworks and tools to ensure that features are shipped defect free.
  • Demonstrate mastery of object-oriented programming languages, tools and technologies
  • Solve complex technical problems with varying degrees of ambiguity.
  • Act as a mentor to junior developers through code reviews and document critiques, and actively participate in cross team knowledge sharing forums.
  • Proven track record of owning and shipping features end to end including thorough automated test coverage, observability, monitoring, and documentation.

Qualifications 

  • 8+ years developing web applications using OOP languages like Java, Ruby, Javascript, TypeScript, Go, Python.
  • Experience with GDPR compliance and an understanding of CCPA
  • Experience with data retention and data governance
  • Strong understanding of querying techniques and optimizations on relational databases such as PostgreSQL or MySQL.
  • Experience working on B2C applications, particularly in user onboarding, activation,  notifications, or SEO.
  • Exposure with deploying features using A|B testing strategies and ability to interpret results.
  • Experience building systems and services in a containerized, cloud based, infrastructure as code driven ecosystem in any cloud platform. 
  • Experience with GCP or other cloud based platforms utilizing Docker, Kubernetes, or Nomad.

Preferred Qualifications

  • Must have an obsession for building quality products.
  • Ability to thrive when there are changing priorities and shifting of gears.
  • Must have strong oral and written communication skills, and be a team player with a self-managing work ethic.
  • Must be a self-starter with a passion for software engineering, learning, and continuous improvement.
  • Experience with account management and user data preferences specifically with data lifecycle management. 
  • BS in a quantitative or scientific field such as computer science, computer engineering or equivalent experience.
  • Experience working with Ruby on Rails.
  • Startup experience.

At ID.me, we are dedicated to safeguarding online identities, and we firmly believe that our collective efforts will drive positive change worldwide. This role requires on-site presence 4-5 days per week, based in our office in Mountain View CA (scheduled to open in late 2024). Working together in an office setting cultivates our vibrant culture, enabling professional advancement, mentorship, collaboration, innovative strides, and authentic connections.

 

#LI-KJ1

The annual base salary listed does include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role. 

ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD&D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.

The above represents the anticipated total rewards package for this job requisition. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.

Mountain View, CA Pay Range

$217,565 - $238,841 USD

ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me's policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.

Please review our Privacy Policy, including our CCPA policy, at id.me/privacy. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.

ID.me participates in E-Verify.

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