Back to jobs
New

Senior Software Engineer – Quality Engineering

Mountain View, California, United States

Company Overview

ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit https://network.id.me/.

ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.

At ID.me, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews which can be found here.

Position Overview

As a Senior Software Engineer on the Testing Tools team, you will own the architecture and reliability of the automation frameworks and testing infrastructure that give ID.me engineering teams the confidence to ship quickly and safely. You'll design and build tooling for functional, end-to-end, and security-focused test automation, extend testing coverage into production through canary releases and progressive delivery, and champion AI-assisted testing practices across the engineering organization. You'll work closely with engineering, product, and security teams to raise the bar on quality and resilience for a platform that verifies the identity of millions of users.

Key Responsibilities

  • Design, build, and maintain automation frameworks (Playwright, Python, Jest, API automation) that provide comprehensive, reliable test coverage across ID.me's services.
  • Develop end-to-end and integration testing strategies for complex, asynchronous, event-driven, and eventually-consistent systems, including workflow orchestration platforms such as Temporal.
  • Build and champion testing-in-production practices – canary deployments, progressive/phased rollouts, synthetic monitoring, and automated rollback triggers – to validate real-world behavior safely before full release.
  • Own security-focused test automation covering authentication/authorization flows (OAuth 2.0, OIDC), RBAC/ReBAC, secrets management, and tenant isolation.
  • Integrate automated testing into CI/CD pipelines (e.g., GitHub Actions) to give teams fast, reliable feedback.
  • Apply AI tools to accelerate test authoring, test plan generation, and code review – modeling AI-first engineering practices for the team and helping less-technical stakeholders adopt AI safely.
  • Partner with development teams as a testing strategist, advising on testable code structure, coverage gaps, and quality checks throughout the development lifecycle.
  • Debug and root-cause issues across frontend, backend, APIs, and distributed services, and drive fixes to closure.
  • Define and track reliability metrics (e.g., time to detect, time to remediate) for the systems you test.

Minimum Qualifications

  • 8+ years of experience (or equivalent: 6+ years with a Master's degree, or a PhD with 3+ years) as a software engineer  in modern web applications and distributed systems.
  • Proficiency in Python/TypeScript/JavaScript.
  • Hands-on experience with Playwright, Jest, and API automation.
  • Experience testing REST APIs, microservices, and distributed architectures.
  • Strong understanding of OAuth 2.0, OpenID Connect (OIDC), and authentication/authorization flows.
  • Experience testing asynchronous, event-driven, and eventually consistent systems, including workflow orchestration platforms such as Temporal (or similar).
  • Strong understanding of security testing, including authentication, authorization, RBAC/ReBAC, secrets management, tenant isolation, and least-privilege access.
  • Experience integrating automated tests into CI/CD pipelines (e.g., GitHub Actions, ArgoCD).
  • Experience with testing-in-production techniques such as canary releases, progressive/phased rollouts, and automated rollback.
  • Strong debugging and root cause analysis skills across frontend, backend, APIs, and distributed services.
  • Ability to design automation strategies for complex end-to-end workflows, integrations, and security scenarios.
  • Experience using and building Agentic tools (e.g., for test generation, code review, and drafting test plans) to accelerate and scale testing work.
  • Experience testing developer platforms, identity platforms, IAM, or enterprise B2B SaaS products.

Preferred Qualifications

Identity & Access Management

  • Experience with SAML 2.0 federation.
  • Experience with enterprise identity providers such as Okta, Microsoft Entra ID (Azure AD), Auth0, or Ping Identity.
  • Experience with SCIM 2.0 provisioning and lifecycle management.
  • Experience with Relationship-Based Access Control (ReBAC) using Google Zanzibar, SpiceDB (Authzed), or similar authorization systems.
  • Experience testing fine-grained authorization, delegated administration, and multi-tenant permission models.

Identity Verification & Trust

  • Understanding of digital identity and identity proofing concepts..
  • Experience testing identity verification (IDV), document verification, biometric verification, or KYC workflows.
  • Experience validating PII handling, privacy controls, consent, data retention, and compliance requirements.

Platform & Engineering

  • Familiarity with Java/Spring Boot and/or Ruby on Rails.
  • Experience with contract testing (e.g., Pact).
  • Performance and load testing (e.g., Locust, k6, Gatling).
  • Experience with GCP, Docker, and Kubernetes.
  • Familiarity with observability tools (logs, metrics, tracing) for debugging distributed systems.
  • Knowledge of chaos engineering and performance tuning to build resilient services.

 

The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role. 

ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD&D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.

Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.

Mountain View, CA Pay Range

$190,978 - $231,050 USD

ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me's policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.

Please review our Privacy Policy, including our CCPA policy, at id.me/privacy. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.

ID.me participates in E-Verify.

Apply for this job

*

indicates a required field

Resume/CV

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in ID.me’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.