Content Operations Associate

• Job Summary:

  职位概述：

   

  Under general supervision, the Content Operations Specialist will participate in daily coordination of web content and email operation projects to ensure content and promotions remain timely and up-to-date using web and content management technologies. This position will communicate with various departments and handle special projects as assigned.

  在一般监督下，内容运营专员将参与每日协调网站内容和电子邮件运营项目，以确保使用网站和内容管理技术的内容和促销活动保持及时和更新。该职位将与各个部门进行沟通，并处理分配的特殊项目。

   

  Job Responsibilities & Expectations:

  工作职责和期望：

   

  ● Work with other teams to manage web content such as banners and site content

  与其他团队合作管理网站内容，如横幅和站点内容

   

  ● Improve internal efficiency by proactively developing new processes for optimized workflow

  通过主动开发新的流程来提高内部效率

   

  ● Become an expert in functionality and features of internal tools and backend logic Ensure all the projects are done properly before the deadline

  成为内部工具和后端逻辑功能和特性的专家，确保所有项目在截止日期之前完成

   

  ● Work with Developers, Customer Experience and other teams to identify, troubleshoot and resolve problems quickly using sound judgment, poise and diplomacy

  与开发人员、客户体验和其他团队合作，使用明智的判断力、沉着冷静和外交手腕快速识别、排除问题

   

  ● Work with team in the US market

  与美国市场团队合作

   

  The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job. Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice.

  上述职责和期望可能只提供了该职位的部分描述。这不是该工作的所有方面的详尽列表。其他未在此文件中概述的职责和责任可能会根据需要或愿望进行添加，有或没有通知。

   

  Knowledge, skills and Abilities: Required:

  知识、技能和能力：必需：

   

  ● Fluent in written and oral English

  流利的英语书面和口头表达能力

   

  ● Strong oral and written communication skills

  出色的口头和书面沟通能力

   

  ● Attention to detail and accuracy

  注意细节和准确性

   

  ● Ability to manage multiple tasks simultaneously

  能够同时管理多个任务

   

  ● Team Player

  团队合作者

   

  Equipment Knowledge:

  设备知识：

   

  ● Basic knowledge of ESP is a plus

  基本ESP知识是一个加分项

   

  ● Basic knowledge of Shopify is preferred

  最好具备基本的Shopify知识

   

  ● Basic knowledge of Javascript is preferred

  最好具备基本的Javascript知识

   

  Experience Requirements:

  经验要求：

   

  Experience Requirements: Generally requires a minimum of one (1) to three (3) years' related experience.

  通常需要至少一（1）至三（3）年相关经验。

   

  Education Requirements:

  教育要求：

   

  Bachelor's Degree in Marketing preferred, or a combination of education and equivalent work experience.

  市场营销学士学位优先，或教育和等同工作经验的组合。

   

  Judgment/Reasoning Ability:

  判断/推理能力：

   

  Able to identify, troubleshoot and resolve problems quickly using sound judgment, poise and diplomacy. Ability to use judgment and reasoning skills, and determine when to escalate issues, as required, in a timely manner.

  能够使用明智的判断力、沉着冷静和外交手腕快速识别、排除问题。能够使用判断和推理技能，并确定在及时的情况下何时升级问题。

• Job Summary:

  职位概述：

   

  Under general supervision, the Content Operations Specialist will participate in daily coordination of web content and email operation projects to ensure content and promotions remain timely and up-to-date using web and content management technologies. This position will communicate with various departments and handle special projects as assigned.

  在一般监督下，内容运营专员将参与每日协调网站内容和电子邮件运营项目，以确保使用网站和内容管理技术的内容和促销活动保持及时和更新。该职位将与各个部门进行沟通，并处理分配的特殊项目。

   

  Job Responsibilities & Expectations:

  工作职责和期望：

   

  ● Work with other teams to manage web content such as banners and site content

  与其他团队合作管理网站内容，如横幅和站点内容

   

  ● Improve internal efficiency by proactively developing new processes for optimized workflow

  通过主动开发新的流程来提高内部效率

   

  ● Become an expert in functionality and features of internal tools and backend logic Ensure all the projects are done properly before the deadline

  成为内部工具和后端逻辑功能和特性的专家，确保所有项目在截止日期之前完成

   

  ● Work with Developers, Customer Experience and other teams to identify, troubleshoot and resolve problems quickly using sound judgment, poise and diplomacy

  与开发人员、客户体验和其他团队合作，使用明智的判断力、沉着冷静和外交手腕快速识别、排除问题

   

  ● Work with team in the US market

  与美国市场团队合作

   

  The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job. Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice.

  上述职责和期望可能只提供了该职位的部分描述。这不是该工作的所有方面的详尽列表。其他未在此文件中概述的职责和责任可能会根据需要或愿望进行添加，有或没有通知。

   

  Knowledge, skills and Abilities: Required:

  知识、技能和能力：必需：

   

  ● Fluent in written and oral English

  流利的英语书面和口头表达能力

   

  ● Strong oral and written communication skills

  出色的口头和书面沟通能力

   

  ● Attention to detail and accuracy

  注意细节和准确性

   

  ● Ability to manage multiple tasks simultaneously

  能够同时管理多个任务

   

  ● Team Player

  团队合作者

   

  Equipment Knowledge:

  设备知识：

   

  ● Basic knowledge of ESP is a plus

  基本ESP知识是一个加分项

   

  ● Basic knowledge of Shopify is preferred

  最好具备基本的Shopify知识

   

  ● Basic knowledge of Javascript is preferred

  最好具备基本的Javascript知识

   

  Experience Requirements:

  经验要求：

   

  Experience Requirements: Generally requires a minimum of one (1) to three (3) years' related experience.

  通常需要至少一（1）至三（3）年相关经验。

   

  Education Requirements:

  教育要求：

   

  Bachelor's Degree in Marketing preferred, or a combination of education and equivalent work experience.

  市场营销学士学位优先，或教育和等同工作经验的组合。

   

  Judgment/Reasoning Ability:

  判断/推理能力：

   

  Able to identify, troubleshoot and resolve problems quickly using sound judgment, poise and diplomacy. Ability to use judgment and reasoning skills, and determine when to escalate issues, as required, in a timely manner.

  能够使用明智的判断力、沉着冷静和外交手腕快速识别、排除问题。能够使用判断和推理技能，并确定在及时的情况下何时升级问题。

  #LI-OJ1

   

   

Staffing Agency Submission Notice
iHerb does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to staffingvendors@iherb.com. Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization.

About iHerb
iHerb is on a mission to make health and wellness accessible to all. We offer Earth’s best-curated selection of health and wellness products, at the best possible value, delivered with the most convenient experience.

We’re the world’s largest eCommerce platform dedicated to vitamins, minerals, and supplements, and other health and wellness products. For more than 25 years, we’ve been making it simple for people all over the world to purchase the highest quality products. From supplements to skincare to grocery items, we ship over 50,000 products, from over 1,800 brands direct to our customers in 180+ countries.

Our vision is to become the #1 destination for health and wellness across the world.

With a passion for wellness and a mind for innovative solutions, iHerb team members share a vision for a healthier world that drives them each day. Our 5 Shared Values unite our global team:

Focus on the Customer · Empower Our People · Be Entrepreneurial & Pivot Quickly ·
Embrace Diversity & Inclusion · Strive for Simplicity

iHerb Benefits
At iHerb, we are dedicated to offering programs designed to help our employees and their families stay healthy, live well, and plan for their financial future. Built on a strong foundation, our programs provide options and upgrades with flexibility, protection, and security in mind. For the comprehensive benefits list, visit www.iHerbBenefits.com. For our international team members, you may be eligible for benefits depending on the country where you are employed. The Talent Acquisition Partner/local HR representative will go over the benefits you are eligible for. 

iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.