Regional Facilities Manager

About the Company:

Industrious is the largest premium workplace-as-a-service provider and home to the highest-rated workplaces in the industry. Everything we do comes down to creating great days for teams of all sizes and stages, including our own. We believe that what makes a great day at work is the people on your team and the problems you get to solve together. We’re looking for people who love thinking outside the box and thrive in a truly collaborative setting. As teammates, we encourage new ideas and toast every win. We’re excited about having a meaningful impact on people’s workplace experience.  

Great days also start when everyone can be their authentic self at work. Diversity of backgrounds, thoughts, and ideas is critical to our success in delivering great workplace experiences, both for our members and for each other. Industrious is committed to creating an inclusive, respectful environment that embraces your individuality and quirkiness. You are valued for who YOU are. We celebrate our people as individuals who can accomplish great things when we work together as one team.

We are proud to have been recognized as one of America’s 500 fastest-growing companies in 2020 by Inc. Magazine and one of Forbes’ Best Startup Employers.

To learn more, visit www.industriousoffice.com/careers.

About the Role:

Industrious is hiring a Regional Facilities Manager to join our team to deliver high-impact customer experience initiatives for thousands of members. This person will be responsible for managing the day-to-day operational support and procedures for Industrious. As we scale, your work will be vital in supporting the build-out of processes that streamline the facility's experience for our staff and members. This role is primarily responsible for the management, execution, and escalation of daily tasks and the general upkeep of locations, including adherence to all state and local regulations. This person is passionate about managing the foundational and ongoing work that leads to healthy and scalable organizational growth.  

Your work will be critical to helping us scale effectively and efficiently. Your role as a Facilities Manager will be managing the repair, maintenance and cleanliness of the facilities we occupy, supporting new location growth. The successful candidate will provide a more safe, happy, productive and connected workplace for thousands of members, and support a highly engaged and effective partnership with the Unit Operations team. 

This role is based in either Chicago or Austin and reports directly to the Facilities Director. 

Responsibilities:

• Provide vendor management to include recruitment of new vendors and ensure service level agreement standards are met.
• Diligently manage all facilities tickets submitted in the ticketing system and building maintenance portals. Ensure responses to work orders are of the highest quality, timely resolution, and cost-effective.
• Effectively plan, manage and execute Capital Improvement and customization projects
• Visit locations and complete site audits to ensure a true reflection of our brand. Note deficiencies to appropriate teams and drive resolution.
• Manage and evaluate recurring preventative maintenance programs.
• Manage & Support Access Control and Security Systems.
• Manage vendor proposals and invoice processes per standards.
• Ensure locations are planned to budget.
• Create & manage cross-functional logbooks.
• Responsible for new location launch support by training and working cross-functionally with Design, Construction, Unit Ops and Launch partners
• Liaison with location building and property teams by leading, assisting, and providing guidance for facilities operations.

 Requirements:

• 5-7 years of work experience in facilities management or other relevant business operations
• Ability to work independently, extremely reliable and excellent work ethic is essential
• Enjoys continuous change and improvement
• Ability to represent Industrious interests to outside vendors and Landlords
• Ability to understand audiences and appropriately tailor communication internally and externally
• Exceptional organizational and multitasking skills
• Working knowledge of electrical, mechanical and HVAC systems
• Impeccable verbal and written communication skills
• Demonstrated leadership skills
• Experience in gDrive/Dropbox file management
• Experience in gSheets/Excel to promote data integrity

Compensation:

The annual base compensation for this role is between $100,000 and $110,000. 

You will also be eligible for an annual bonus calculated based on individual and company performance.

Base and bonus compensation are just two components of Industrious’ total compensation package that may be available to employees.  Other great employee perks and benefits include heavily subsidized healthcare plans, generous paid time off, company stock options, wellness programs, professional development grants, 401k plan, and many other benefits, subject to applicable eligibility criteria and company policies.

If your expected compensation falls outside of the given range, and you are still interested in working at Industrious, why not join our Talent Pipeline and be kept in the loop for all new opportunities that could be a good fit for your experience.