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Staff Product Designer

San Francisco, California, United States

Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works.

With our mission comes great responsibility - many of our Pros depend on Instawork to make rent, to buy their kid that special birthday present, to get out of debt, to learn new skills on the job, and ultimately to forge a better life. As do our business Partners - from national scale hotel brands and major league baseball to the family-run coffee shop around the corner that needs an extra barista.

As a Staff Product Designer, you are empowered to influence outcomes in the backbone of the American economy that ultimately, even in the age of AI, still comes down to good people doing honest work. We’re looking for a mission driven design leader to join our growing team, shape our product, and help establish a design centered culture across the company. Your work will help millions of actual people gain additional skills, earn extra income, and run their businesses more efficiently.

Who You Are:

  • Product Experience: Minimum 5+ years of Product Design across web and mobile.
  • An AI enthusiast: You’re up to date on the latest AI technology and have been trying out different tools that help give builders superpowers.
  • Leadership Experience: Prior experience setting and delivering on a strategy you crafted, where you were accountable for the outcomes.
  • You are excited about building a strong design foundation, but also eager to roll up your sleeves and do what it takes to ship products and features our users love.
  • You’ve been part of a high functioning product and design team and have a knack for user research and UX design, but can be effective across a number of other product design functions. 
  • You’re ready to take ownership design process and the end-to-end designs of the most critical areas of our product.
  • Technically proficient: Mastery of Figma and comfortable with frontend engineering frameworks

What You'll Do:

  • Take high level product ideas from conception through execution, across web and mobile. You'll work across a wide range of areas - product strategy, user research, and UX/UI design. 
  • Play a key role in defining design quality and vision of our pro-facing mobile app (7 Million + users).
  • Take joint ownership of metrics and strategy with the product team, and work collaboratively with engineering and operations to achieve goals.
  • Implement the design tools and processes needed to build the foundation of a high functioning, world-class design team.
  • Mentor our team of product designers and implement the design tools and processes needed to build the foundation of a high functioning, global design team.

Nice To Have:

  • Management: 2+ years of experience managing small teams or leading impactful projects
  • Experience working on growth teams and / or marketplace businesses.

For CA based applicants:

  • The base salary for this position is $200,000 - $240,000
  • This position is eligible for equity in the form of stock options
  • This position is eligible for Instawork benefits, including:
    • A variety of medical, dental, and vision plans with coverage beginning on the date of hire
    • Flexible paid time off
    • At least 8 paid company holidays annually
    • Phone stipend
    • Commuter stipend
    • Supplemental pay on qualified leaves
    • Employee health savings accounts (HSA) contribution
    • Flexible spending plans
    • 401K plan
    • Perkspot - discount program through Lumity

#LI-Onsite #LI-CR2

Our Values 

  • Empathy, Trust & Candor
    We put ourselves in the shoes of our colleagues and customers and don’t shy away from uncomfortable conversations, instead building trust through honest and direct feedback.

  • Bias for Action
    We practice high-velocity decision-making, clear-eyed that we often operate with incomplete information. Growing quickly means it’s OK to be wrong, so long as we learn from our mistakes and course correct!

  • Always Be Learning
    We’re a curious bunch, and with AI transforming our workplace we encourage everyone to learn from each other, compounding our knowledge and experience to help us change an entire industry.

  • Act Like an Owner
    We work long, hard, and smart, building products that delight our users and drive growth. Your ability to impact Instawork is limited only by your courage and conviction, not your job description.

About Instawork

Founded in 2015, Instawork is the nation’s leading online labor marketplace for food services, hospitality, light industry, and logistics, connecting more than 7M skilled workers with local restaurants, hotels, warehouses, stadiums, and more. Our AI-powered platform serves thousands of businesses across more than 50 major markets in the United States and Canada. We're not just helping fill shifts, we're supporting local economies—and we're just getting started!

Instawork has been featured by CBS News, The Wall Street Journal, The Washington Post, and the Associated Press. Forbes included us on their Next Billion Dollar Startups list; RetailTech Breakthrough named us Workforce Hiring Solution of the Year for 2025; and Inc. 5000 recognized us as one of the country's top 10% fastest-growing companies two years in a row. But what matters most is our impact. We're solving real problems for real people, and we’re doing it at scale.

Join our team to help us build something that matters! We’re looking for superstars who want to help us shape the future of work. With hubs in San Francisco, Bangalore, and Chicago, city offices in New York, Phoenix, and Singapore, we're back to working together in-person five days a week because we believe the best ideas happen when great people collaborate face-to-face. We also value diverse perspectives and encourage applications from candidates of all backgrounds.

Ready to make an impact? Learn more at www.instawork.com/about.

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