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Microsoft Dynamics Technical Lead

Harrisburg, PA

About us

Itero Group is a Women-Owned Small Business focused on simplifying complex transformations. We empower clients in the private and government sectors to become more optimized, digitally enabled, and data-driven organizations through our comprehensive business consulting and innovative delivery solutions.

Itero Group's dedicated team members are experienced thought leaders, tenacious workers, and creative thinkers. We hire people who are passionate about being catalysts for change - in our company, for our clients, throughout our career- and we empower people to express their ideas, create better practices, innovate better products, and become better professionals.

We have been named a Great Place to Work for six years, and offer a competitive salary and benefits package. 

Microsoft Dynamics 365 Technical Lead

Location: Remote with travel to Middletown, PA, for in-person meetings.

Key Responsibilities

  • Architect and build a roadmap for delivery.
  • Assign work and manage and mentor a team of CRM and full stack developers.
  • Ensure successful delivery for the CRM, portal, and web app as part of the project
     
  • Advise leadership on current trends in Microsoft CE applications and functionalities.
  • Act as a subject matter expert and represent the PTC in meetings and reports with stakeholders.
  • Raise concerns and potential issues to PTC leadership with sufficient detail for decision-making.
  • Architect, and Develop Microsoft CE customizations and configurations to meet PTC’s functionality needs.
  • Support integrations with middleware, ERP systems, payment gateways, phone systems, etc., which are part of the ecosystem.
  • Act as an expert for Data Migration to Microsoft CRM
     
     

Experience & Skills

  • Must have at least 10 years of expertise in Microsoft CE application development as a lead developer and/or architect
  • Strong proven technical experience in developing and deploying multiple cutting-edge technology solutions using D365 CE and Power Platform and leveraging AI and Machine Learning to build business applications to streamline customer experience
  • Integration experience in an event driven de-coupled architecture, with SAP ERP for pricing, billing, and financial integrations, with payment gateways for real-time payment processing including digital wallets and peer-to-peer payment methods
  • Proven implementation experience in developing integrations with ERP systems and data repositories

Certifications

  • Be a certified Microsoft Power Platform or Customer Engagement Fast Track Solution Architect.

Education

  • Bachelor’s degree in business management or information systems

If you are looking for a role where you will lead with integrity, create and innovate, inspire excellence, be a respected member of the team, drive results, and have fun, we look forward to connecting with you!

Benefits at Itero Group
At Itero Group, we’re proud to offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance:

  • Health & Wellness: Medical (BC-BS), dental, and vision plans to suit your needs. 
  • Paid Time Off: Generous PTO, paid holidays, and increasing PTO based on years of service.
  • Retirement Savings: 401(k) plan with company match and auto-enrollment.
  • Company-Paid Coverage: Short-term and long-term disability, life insurance, and AD&D insurance.
  • Additional Options: Voluntary benefits including pet insurance and student loan assistance up to $1,000 annually.
  • Perks: FSAs, HSAs, wellness programs, and more to enhance your work-life balance.

Join us and enjoy a benefits package designed with you in mind!

Itero Group is an equal opportunity employer and does not discriminate against any employee or applicant because of race, age, sex, color, physical or mental disability, religion, sexual orientation, marital status, national origin, veteran status or political affiliation.

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