Director of Product & Procurement, Ultraluxe

Kensington delivers the world’s most personal travel experiences. We bring to life each client’s desire to travel in a way that’s tailored specifically for them, in the company of local private guides who ensure that they enjoy the authentic best of their destination. The result is a unique journey rich in memories that last a lifetime.

We achieve this because of our extraordinary people, experts with deep knowledge of their destinations. For over 120 countries worldwide, and across each of our brands – Tours, Cruises, Villas, Yachts, Jets, and Air.

To learn more about Kensington, visit kensingtontours.com 

About Kensington Ultraluxe

Kensington Ultraluxe is the elite division of Kensington Tours, dedicated to creating once-in-a-lifetime, white-glove travel experiences for Ultra-High-Net-Worth Individuals (UHNWI). From private villas, yacht charters and custom private guided land journeys to exclusive cultural immersions and expeditionary travel, we operate across all continents to deliver bespoke service with depth, intimacy, and flair.

Role Overview

We are seeking a visionary and detail-oriented Director of Product & Procurement to lead the design, curation, and sourcing of Ultraluxe land-based travel experiences. This individual will drive the creation of our high-touch product portfolio and oversee strategic partnerships with elite on-ground providers globally. The ideal candidate is a seasoned luxury travel executive with deep familiarity in the UHNWI segment and has a proven record of delivering exceptional products while collaborating closely with marketing, sales, and operations.

Key Responsibilities

1. Product Development & Curation

• Design and build unique land-based ultraluxe itineraries in key destinations (e.g., Italy, Japan, Nordics, UK, Peru, USA, etc.)
• Develop a robust inventory of flagship products across themes like art, history, wellness, gastronomy, conservation, and cultural immersion
• Oversee new product launches and work cross-functionally with Marketing to create storytelling, positioning, and launch plans
• Stay ahead of emerging luxury trends and ensure our product consistently leads the market

Supplier Management & Procurement

• Source and negotiate exclusive contracts with top-tier DMCs, guides, cultural experts, and hospitality partners
• Implement procurement strategies that balance exclusivity, profitability, and flexibility
• Maintain deep relationships with luxury suppliers including boutique properties, heritage homes, conservation lodges, and private estates

Strategic Leadership

• Collaborate with Sales to align product with Sales Specialist feedback and demand trends
• Co-create internal training materials for new products to ensure sales teams can speak to USPs
• Provide input into pricing strategy and inventory forecasting
• Support content development for marketing, PR, and partner activations

Who You Are

• 10+ years of experience in luxury travel product development, procurement, or contracting, preferably in the UHNWI space
• Deep knowledge of global destinations, private land experiences, and experiential luxury travel
• Proven experience working with elite clientele and building products tailored to discerning, high-touch clients
• Strong commercial acumen and negotiation skills
• Excellent cross-functional collaborator – able to translate product into marketing and sales impact
• Familiar with marketing principles for high-value products and working with creative and digital teams
• Knowledge of CRM systems, product platforms, and contract management tools
• Experience launching products into new markets and at luxury travel trade events (e.g., PURE, DUCO, ILTM)

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.

We thank all candidates for their interest however only those selected for an interview will be contacted.