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Project Manager (Courseware)

Clearwater, Florida

About KnowBe4

KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.

Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.

Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.

The Project Manager (Courseware) will coordinate and facilitate individual projects as well as administrative tasks. Some duties include; laying out and tracking the various projects (milestones and timelines) in Smartsheet, coordinating with vendors and freelancers as needed and administrative functions needed to ensure the team is well organized and running smoothly, while producing high-quality training courses.

Responsibilities:

  • Manage projects from initiation through to delivery
  • Project management includes: internal and external customer communication, internal and external resource management; requirements gathering; schedule development; identifying and mitigating any project risks; delivering projects on time, on budget; managing the library of content assets and files
  • Prioritize in a time-crunch, fast-paced environment
  • Consult with other functional teams on Courseware processes, requirements and guidelines
  • Collaborate across functional teams to ensure adherence to quality standards, internal processes and review of project deliverables
  • Maintain project data accurate and timely
  • Develop and maintain productive working relationship with other functional teams throughout KnowBe4
  • Take an active role in creating and supporting content that is diverse, equitable, and inclusive as outlined in the KnowBe4 DEI statement 
  • Ensure content is Web Content Accessible Guidelines (WCAG 2.0) compliant so that our content is accessible to all users

Requirements:

  • Project Management Certification or equivalent experience
  • Minimum 3 years of relevant experience in project management (preferably in eLearning)
  • Experience with G Suite products and MS Office (Word and Excel)
  • Experience with web browsers (Chrome, Internet Explorer, etc.)
  • Solid organizational skills including attention to detail and multitasking skills
  • Capable of functioning in a fast-paced environment
  • Excellent client-facing and internal communication skills
  • Detail-oriented with excellent verbal/written communication skills; active listener
  • Exceptional and demonstrated time management skills
  • Capable of meeting or exceeding assigned deadlines
  • Adaptability and willingness to learn
  • Responsible, self-motivated, professional, energetic
  • Excellent work ethic and ability to perform independently and within a team-based environment

Our Fantastic Benefits

We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, and a relaxed dress code - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits.

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.

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