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Commercial Operations Excellence Manager

Princeton, New Jersey

Kyowa Kirin is a fast-growing global specialty pharmaceutical company that applies state-of-the-art biotechnologies to discover and deliver novel medicines in four disease areas: bone and mineral; intractable hematologic; hematology oncology; and rare disease.  A Japan-based company, our goal is to make people smile by delivering breakthroughs where no adequate treatments currently exist, working from drug discovery to product development and commercialization. In North America, we are headquartered in Princeton, NJ, with offices in California, Massachusetts, and Ontario.

Summary of Job:

The Commercial Operations Excellence Manager will be pivotal in identifying, enhancing, and driving process improvements across non-sales commercial activities.

Essential Functions:

  • Drive and lead governance for the annual brand and financial planning cycle, BrandForward, across three franchises and cross-functional teams with extensive cross-functional collaboration.
  • Lead project management of BrandForward to ensure deliverables and timelines are met and flag issues if they arise.
  • Develop Quarterly Business Planning strategy and partner with franchises to support roll-out.
  • Identify enhancements to annual brand and financial planning cycles and quarterly business planning to improve how we market at Kyowa Kirin North America (KKNA).
  • Identify opportunities for process improvement across other non-sales commercial activities, for example, congresses, speaker bureaus, or other areas.
  • Support logistics relating to marketing operations initiatives and facilitate bi-weekly prioritization discussions within marketing operations.
  • Develop key performance indicators (KPIs) for marketing operations, report insights regularly, and partner with relevant stakeholders to identify improvements or monitor the next steps.
  • Strictly adhere to relevant regulatory and compliance guidelines and company policies.

Job Requirements:

Experience

3-5 years of experience in a process improvement role with strategic planning experience, preferably within the pharmaceutical or healthcare industry

Technical Skills

Proficient in Microsoft Office Suite.

Non-Technical Skills

Strong understanding of process improvement methodologies and Agile methodologies. Ability to think strategically and independently while meeting task-related requirements, even with tight deadlines. Proficient in analyzing and interpreting data and effectively communicating with key stakeholders

 

KKNA and all of its employees have an obligation to act in accordance with the law and with integrity in all our operations and interactions

It is the policy of Kyowa Kirin North America, Inc. to provide equal employment opportunity to all qualified persons without regard to race, religion, creed, color, pregnancy, sex, age, national origin, disability, genetic trait or predisposition, veteran status, marital status, sexual orientation or affection preference or citizenship status or any other category protected by law.

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Kyowa Kirin does not accept agency resumes unless contacted directly by internal Kyowa Kirin Talent Acquisition. Please do not forward resumes to Kyowa Kirin employees or any other company location; Kyowa Kirin is not responsible for any fees related to unsolicited resumes.

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