Infrastructure Manager, Identity

LA28 does not provide relocation assistance.

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The Summer Olympic and Paralympic Games will be hosted in Los Angeles, California in 2028, returning to the United States for the first time in over 30 years. 2028 will be the first time LA hosts the Paralympic Games, creating an opportunity to expand awareness, understanding and inclusion of people with disabilities.

LA28, the organizers for the 2028 Olympic and Paralympic Games in Los Angeles, is on a mission to create an unparalleled Games experience for athletes, fans, partners, our community and our people. Our vision is to collectively create what’s next through sport, community and the power of our differences.

The 2028 Olympics and Paralympics will represent LA and leverage the strength of our community’s creativity as we collectively work to design a Games that we all want to be a part of. We do this by focusing on people and by inviting everyone into the story of the LA28 Games.

The LA28 organizing committee is an independent, non-profit organization that is privately funded and governed by a board of directors. 

Values and Behaviors:

• Optimism – Embody a positive, enthusiastic, and solution-oriented attitude in everything we do; challenge the status quo, inspire and support one another to achieve our best; have our eyes on the future and believe we can make a meaningful impact
• Integrity – We communicate openly and honestly, listen, and respectfully value multiple perspectives; we do what we say and are accountable for everything we do; we do the right thing, always. Even when it isn’t easy
• Excellence – We hold ourselves to the highest standard and expectations; we live our values and truths and persevere through challenges; we are continuous learners and adapt and pivot with speed to meet changing needs
• Inclusion – We seek to represent, include, empower and level the playing field; our work reflects the communities we serve and the world in which we live; we leverage our platforms to bring awareness to issues relevant to who we are
• Co-Creation – We are authors of a shared story. Everyone contributes their unique voice to our shared mission; we share pride in our accomplishments and ownership of our shortcomings
• Boldness – We embrace creativity, courage and outside-the-box thinking; we are unafraid to take risks, explore unconventional solutions, and learn from the process; we are innovators, disruptors, and challengers of the status quo

Infrastructure Manager, Identity

This operational and analytical position will play an instrumental role in the implementation and day to day management of key SaaS based enterprise solutions at LA 2028. Reporting to the Senior Director of Technology Infrastructure, you will work with departmental project stakeholders and be responsible for supporting the implementations, project-based tasks, and day-to-day management of key enterprise SaaS tools, including, but not limited to User account lifecycle, Application account lifecycle and other Identity and Access management solutions like PAM.

Key Responsibilities:

• Lead SaaS implementations with customized criteria tailored for the needs of the organization or functional area 

• Evaluate the latest IAM trends and technologies to support organizational capabilities and requirements, and identify necessary system advancements or additions 

• Plan and manage application projects, overseeing requirements gathering, business process mapping, system selection and all technical aspects of the implementation. 

• Develop and maintain integrations between Enterprise tools and business systems. 

• Analyze existing processes and make recommendations to streamline processes, create workflows and build automations within the ecosystem. 

• Manage partner relationships and ensure integrations of B2B processes are maintained functional, active and monitored  

• Work closely with other departments, including Apps, Architecture, Cyber, and other functional areas, to ensure seamless integration of IAM solutions. 

• Contribute and execute IAM strategies that align with the organization's security policies and business objectives 

• Participate in assessing, refining, and executing on future business requirements for SaaS systems 

• Develop documentation and standard operating procedures to help manage SaaS and enterprise application requests 

Background & Qualifications:

Background and Requirements 

• 5+ years of hands-on experience with Entra or equivalent IdP 

• At least 2-5 years of relevant experience as MS365 administrator, preferably in the IT department of a company, or as a systems administrator of other similar business applications  

• Experience in leading or actively participating in the implementation of SaaS applications 

• Proven track record of managing end-to-end technical implementations. 

• Possess technical project management skills to prioritize initiatives, control scope, manage issues and risks, and deliver on time  

• Familiar with best practices implementation of workflows, validations, triggers, etc. 

• Strong working knowledge of API, Web Service Calls, e-mail integrations, SAML. Oauth, OIDC 

• Experience with structured deployments including user acceptance testing and release management 
• Fluent in project management frameworks and the use of tools like Smartsheet, Asana, Mondays or MS Project 

Physical Requirements and Working Conditions 

• Ability to work on-site in an open office environment based in Los Angeles, CA

Position Requirements:

Education:

• CCNA or equivalent  
• ITIL v4 or equivalent for IT service management  
• Microsoft or equivalent IT certifications are a plus  

Expectations:

• Extremely detail-oriented with excellent analytical, organizational and presentation skills 

• Great written and oral communication skills 

• Well-developed problem-solving skills and ability to work independently to resolve issues 

• Ability to interact cross-functionally to achieve set objectives 

• Engaging communicator leading trainings to optimize SaaS tool adoption and usage 

• Attention to detail and strong interpersonal, coordination and communication skills required 

• Prior experience in a team-oriented, collaborative environment preferred 

• High level of adaptability in a constantly evolving and entrepreneurial environment 

• Intellectually curious, optimistic, patient and kind demeanor 

Submission Requirements:

• Resume

The annual base salary range for this position is $88,000.00 - $115,000.00. The pay scale provided is the range that LA28 reasonably expects to pay as starting base compensation for this role. All LA28 compensation remains subject to final determination based on individual candidate qualifications, experience, or other reasonable criteria consistent with LA28’s operational business needs and applicable law.

LA28 does not provide relocation assistance.

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LA28 is committed to operating fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, color, ethnic or national origin, or any other classification as may be protected by applicable law. We strive to build a team that is diverse, inclusive and encourages qualified candidates of all backgrounds, perspectives, and identities to apply. We will consider all qualified candidates with criminal histories in a manner consistent with local law. We assess applications based on relevant skills, education, and experience a candidate can add to our team.