Accounts Receivable Specialist

Company Overview:

Lightspeed is a leading provider of cloud-based software for dealerships and Original Equipment Manufacturers (OEMs), serving the Powersport, Marine, RV, Trailer, Outdoor Power Equipment, and Golf Cart industries. Lightspeed’s Dealer Management Solution (DMS) enables dealerships to optimize their end-to-end business operations, including sales, parts, service, rentals, accounting, and Customer Relationship Management (CRM). When implemented into their daily operations, Lightspeed helps dealers increase their profitability by selling more units, service, and parts, all while creating a more streamlined experience for customers. For nearly 40 years, Lightspeed has been empowering 4,500+ dealers across North America with the tools and technology they need to manage their dealerships.

In this key role you have responsibility for managing several key business areas. We are seeking a highly motivated, self-starter Accounts Receivable (AR) and Cash Applications Specialist to join our dynamic finance team at a fast-growing SaaS company. In this role, you will independently manage the timely application of customer payments, ensure accurate account reconciliations, and support the overall cash flow process in a rapidly evolving environment. You will also serve as a key contact in responding to customer billing, AR and cash receipt inquiries. This is an essential position to ensure smooth financial operations and maintain healthy cash flow in our fast-paced, subscription-based business. This role reports to the Senior Manager, Financial Operations. 

What you'll do:

• Proactively address customer inquiries regarding payments, account status, and billing disputes, maintaining a professional and customer-first approach. 
• Work autonomously with sales, customer service, and billing teams to ensure the timely generation and resolution of customer invoices and troubleshoot any billing issues in real-time. 
• Accurately apply customer payments (via Check/Lockbox, ACH, credit card, wire transfer, etc.) to customer accounts in our accounting system, ensuring payments are posted efficiently and correctly. 
• Reconcile AR aging reports, customer accounts, and transactions to ensure all payments are applied properly and identify any discrepancies or shortfalls, all while staying on top of fast-moving subscription billing cycles. 
• Take initiative in supporting the collections process by investigating and resolving payment discrepancies, following up on aged accounts, and ensuring minimal disruption to cash flow. 
• Independently generate and review weekly and monthly AR reports, tracking cash application status, outstanding balances, and customer payment trends for management review. 
• Identify and recommend improvements in AR processes and cash application workflows, leveraging technology and automation tools to streamline operations in a SaaS context. 
• Assist with the month-end close process by ensuring all payments are applied, outstanding balances are reconciled, and all issues are resolved in a timely manner. 

What you'll have:

Qualifications:

• Bachelor’s degree in Accounting, Finance, or a related field (preferred). 
• 2+ years of experience in accounts receivable, cash applications, or a similar role—ideally within a SaaS or subscription-based business model. 
• Proficiency in accounting software (e.g., QuickBooks, NetSuite, or similar ERP systems) and advanced Excel skills. 
• Strong ability to identify trends, solve problems, and manage multiple priorities with minimal supervision in a fast-paced environment. 
• Exceptional attention to detail and accuracy, combined with the ability to take ownership of tasks and drive them to completion. 
• A customer centric mindset to AR, billing and collections. 
• Excellent communication skills, with a customer-first approach and the ability to handle sensitive financial inquiries professionally. 
• A proactive, self-starter mentality, with the ability to work independently and take initiative to resolve issues and improve processes. 
• Knowledge of accounting principles, AR best practices, and cash flow management. 

Preferred Qualifications:

• Experience with SaaS business models and subscription billing cycles. 
• Familiarity with collections processes and dispute resolution. 
• Familiarity with subscription billing platforms is a plus. 
• Ability to work under pressure and meet tight deadlines while maintaining a positive attitude. 

Inclusion and Diversity at Lightspeed:

At Lightspeed, we celebrate the uniqueness of every individual and encourage diverse perspectives. We believe that inclusion drives innovation and fosters meaningful connections. We are committed to building an environment where everyone feels valued and empowered to make an impact.

Equal Employment Opportunity Statement:

Lightspeed is an Equal Opportunity Employer and is dedicated to building a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, religion, age, disability, veteran status, or any other protected category.

Important Note:

Applicants must be authorized to work in the U.S.

Ready to apply?

Take the next step in your career—apply today and join a team where your skills will make an impact!