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Associate Manager, People Operations

Salt Lake City, UT

Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products, business, and workplace culture have received numerous awards, such as being named to the Forbes Cloud 100 and a Fortune Best Workplace in Technology. Lucid is a hybrid workplace, allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team. At Lucid, we hold true to our core values of teamwork over ego, innovation in everything we do, individual empowerment, initiative, and ownership, and passion and excellence in every area. We value diverse perspectives and are dedicated to creating an environment that is respectful and inclusive for everyone.

We truly believe our people are our greatest asset. As the Associate Manager, People Operations, you will partner with the People Operations team to design and deliver an unparalleled employee experience while enabling exceptional business results. You will partner with department leaders in developing and enhancing the employee experience surrounding new hire onboarding, employee immigration, and manage a team of incredible people operations specialists. We are looking for someone that is a customer service focused and collaborative team member, an incredible communicator who understands people; you lead with empathy and understand how to connect with others, a data-centric mind with the ability to leverage both internal and external research to propose new solutions and analyze trends and metrics, a trusted advisor with a strong business acumen dedicated to solving problems, and a positive influence on those around you with a passion for creating an inclusive work environment.

Responsibilities:

  • Manage Lucid's new hire employee onboarding program at an international scale 
  • Manage a team of one people operations specialists 
  • Manage internal communications tool, Pyn 
  • Partner cross-functionally with IT, talent acquisition, hiring managers, payroll, etc. for new hire management 
  • Assist with global immigration and global mobility needs of employees 
  • Manage department and team specific activity planning and execution 
  • Partner with HRIS team to ensure functionality, ease of use, and accurate data management for new hires and tenured employees in Workday
  • Manage or assist in various employee information audits 
  • Manage or assist in various compliance reporting requirements
  • Research and recommend people process and program improvements as applicable 
  • Other duties as assigned

Requirements:

  • 3+ years in a People Operations role; 1+ years as a manager of people preferred 
  • Experience onboarding new employees including systems administration and I-9 verification 
  • Excellent written and verbal communication skills 
  • Experience public speaking/presenting 
  • An incredible level of attention to detail and organization 
  • Experience building and improving upon People Operations processes and programs
  • Experience solving complex problems and working cross-functionally
  • A love for creating beautiful, easy-to-understand presentations and documents 
  • Experience working with employment-based immigration and/or global mobility preferred 
  • Bachelor’s degree in HR, Business, and/or other related field
  • Experience in Excel and/or Google Sheets (e.g. experience with vlookups and pivot tables), data analysis experience preferred 

Preferred Qualifications: 

  • Experience in a high-tech or a high-growth environment preferred 
  • Experience working with Workday or other HRIS preferred 

 

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