Strategy Consultant

Would you like to develop customer-centric experience, loyalty and CRM strategies for some of the world’s strongest brands? With a large and growing portfolio of clients, we are looking for a proactive and business-savy Strategy Consultant for our US office in Austin! Have we caught your attention? Then continue reading! 

What will your day look like?

You will be part of our global Customer and Business Strategy Consulting team, developing recommendations to executive management, and supporting large-scale transformation within some of the biggest companies in the world. You will be working with different clients and projects simultaneously while collaborating with the broader VML MAP organization. 

More specifically, your tasks may include: 

• Building stakeholder relationships and developing client accounts, ensuring a strategic growth agenda and supporting them in the transformation/implementation of new strategies. 

• Defining clients’ future digital marketing strategies and drawing accurate and insightful recommendations across topics like CRM strategy, vision statement, value proposition and life-cycle optimization, omni-channel strategy, loyalty programmes, lead management, opportunity mapping and roadmap developments. 
• Analyzing current marketing performance data and metrics and develop robust business cases.

• Taking ownership of the development and day-to-day management of client deliverables and presentations with strong visual aesthetic and strategic rigor. 

• Supporting our client and growth team with sales and new business development. 

• Developing Point of Views, act as Subject Matter Expert and share best practices with both internal and external stakeholders. 

Who are you going to work with?

At the VML MAP US office, you will become part of a dynamic and international environment where you will get plenty of opportunity to develop your personal and professional skills. You will get to collaborate closely with experts from our technology, data, creative, and client teams from our offices globally. 

In addition, you will be working with our clients, both management and specialists, across many of their functions including marketing, sales, digital and technology. Our global clients span across multiple industries including FMCG, retailers, fashion, automotive, financial services. 

Many of our clients and colleagues are in other time zones, so it is important for us that you are willing to travel and have a flexible mindset.

What do you bring to the table?

As a person, you are an outgoing sociable team player with strong interpersonal skills and with a self-starter and can-do mentality. You find energy in thinking-out-of-the box and solving complex challenges in a structured manner with a strong grasp of detail. You possess a strong ability to collect and analyze qualitative and quantitative data, drawing sound insights and recommendations supported by a clear and concise storyline. 

In addition, we envision that you have: 

• 3-5 years of experience from a strategy consulting house or an in-house corporate strategy department.
• A commercial background, ideally with exposure to marketing, digital and customer growth environments.

• A relevant degree; preferably within business administration, strategy, marketing, finance or similar. 

• A demonstrated ability to work in complex environments with many stakeholders on a global level. 

• The ability to shift between working from a helicopter view down to the needy greedy details. 

• Strong analytical skills and problem-solving abilities. 

• Excellent PowerPoint and presentation skills. 

• A high skill level of business case modeling.

A leader in personalized customer experiences

VML MAP is a world-leading Centre of Excellence that helps businesses humanize the relationship between the brand and the customer through hyper personalization at scale, marketing automation and CRM. With the brain of a consultancy, the heart of an agency and the power of technology and data, we work with some of the world's most admired brands to help them on their transformation journey to becoming truly customer-centric. Together, we are 1000 + technology specialists, data scientists, strategic thinkers, consultants, operations experts, and creative minds from 55+ nationalities.

A global network

We are part of the global VML network that encompasses more than 30,000 employees across 150+ offices in 60+ markets, each contributing to a culture that values connection, belonging, and the power of differences. 

#LI-EMEA

WPP (VML MAP) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. 

For more information, please visit our website, and follow VML MAP on our social channels via Instagram, LinkedIn and X.

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