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IT Solutions Manager- Mobile Device Management

New York, New York, United States

MetTel is a global communications solutions provider with the most complete suite of fully managed services that focus on secure connectivity, and network and mobility services. We simplify communications and networking for business and government agencies. Our customers include many of the Fortune 500, and Gartner recognizes us as an industry leader. We have the broadest portfolio of technology and integrated partnerships, as well as our private network, which we use to create tailored solutions design, deployment, and ongoing management, driving cost savings, efficiency, innovation, and the ability to focus on core objectives.

We believe that each team member is a key to the success and sustainability of the group. In order to achieve this, we offer an environment where all professionals can grow and develop their skills and competencies, collaborate with diverse professionals, share knowledge and enjoy a rewarding career. 

 

We’re hiring an IT Solutions Manager to lead the strategy, implementation, and optimization of our security and mobile device management (MDM) solutions. This role sits at the intersection of IT, security, and operations—owning the deployment and lifecycle of security products (e.g., MDM, Mobile Threat Defense). The ideal candidate combines hands-on technical knowledge with strong leadership and project management skills, capable of driving cross-functional initiatives and owning vendor relationships.

ROLE AND RESPONSIBILITIES:

Strategic Ownership & Execution

· Collaborate with Product Architect on a roadmap for IT solutions focused on device security, MDM, and endpoint protection

· Support the evaluation, selection, and implementation of new IT solutions and vendors

· Lead a team of MDM Administrators and Solution Managers

· Manage cross-functional project delivery in collaboration with Product, Onboarding, Operations teams

· Build and manage internal documentation, SOPs, and process improvement relating to MDM, MTD and other solutions

Mobile Device Management (MDM)

· Own administration of MDM platforms (e.g., ScaleFusion, Workspace ONE).

· Build best-in-class processes relating to device enrollment, provisioning, compliance policy enforcement, and deprovisioning

· Standardize configurations and OS baselines across mobile and desktop environments (macOS, iOS, Windows, Android).

· Lead projects for automation of routine tasks, zero-touch deployment, and policy updates.

· Conduct regular audits of endpoint fleet and MDM platform for gaps or misconfigurations

· Build best-in-class deployment, management and support processes to deliver service excellence to customers

Security Products Management

· Own administration of MTD platforms (e.g., Checkpoint Harmony Mobile).

· Manage the deployment and lifecycle of endpoint security tools including Mobile Threat Defense

· Own technical architecture and policy for device management, endpoint compliance, and security tooling

· Build best-in-class deployment, management and support processes to deliver service excellence to customers

Vendor Management

· Manage vendor relationships for MDM, endpoint protection, and device security solutions.

· Track licensing, renewals, and budgeting for associated platforms.

 

DESIRED QUALIFICATIONS:

· 8+ years of experience in IT infrastructure or endpoint management, including 2+ years in a lead or managerial role.

· Strong hands-on experience with MDM platforms (e.g., Checkpoint, ScaleFusion, WorkspaceONE) and endpoint security tools.

· Proven ability to manage multiple stakeholders and deliver cross-team technical projects.

· Experience with automation and scripting (PowerShell, Bash, or Python) is a plus.

· Strong communication skills and the ability to translate technical topics for non-technical audiences.

*The salary range reflected is a good faith estimate of base pay for the primary location of the position. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay for this position is up to $155,000 annually. Pay varies by work location and may also depend on job -related knowledge, skills, experience and abilities of the successful candidate. Your recruiter can share more about the specific salary range for the job location during the hiring process.

 

 

Keywords: MDM, MobileDeviceMgmt, Mobility

 

MetTel is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. 

To learn more about our company visit us at www.mettel.net

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