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Partner Manager

United States

At MNTN, we put our people first, full stop. This allows our company culture to be defined by our team members and their shared values, like trust, ambition, quality, radical honesty, and compassionate leadership. It’s why we all really love working for the Hardest Working Software in Television™ (and also why we were named one of Ad Age’s Best Places To Work in 2024.)

We pride ourselves on bringing unrivaled performance and simplicity to Connected TV advertising. Our self-serve technology makes running TV ads as easy as search and social, helping brands drive measurable conversions, revenue, site visits, and more. It’s what led MNTN to being named one of Fast Company's Most Innovative Companies in 2023. You can learn more about us and everything we do by visiting https://mountain.com/.

We’re committed to innovation that empowers, not replaces. At MNTN, AI is a tool for growth, enhancing efficiency while keeping a people-first approach. Our goal is to streamline workflows and drive new solutions—without compromising the human element that makes our company great.

So if wanting to do more, own more, and make a bigger impact comes naturally to you, then you may be the person we're looking for to join us in our next stage of growth.

As a Partner Manager you’ll serve as a trusted advisor, supporting a portfolio of agencies and partners to drive engagement, platform adoption, and customer satisfaction. You will focus on building and nurturing strong relationships, ensuring partners are equipped with the knowledge and tools needed to maximize the usage, value, and outcomes of our platform. 

Your mission will be to develop and deliver impactful enablement programs that encourage partner proficiency and self-sufficiency to optimize performance and strengthen partnerships. This includes customizing content based on agency specialization, proposing playbooks and solutions to empower partners to succeed with their own customers and thrive independently.  In doing so, you’ll help partners overcome challenges, drive retention, and support at scale. You will collaborate cross-functionally to align strategies and ensure partners are equipped with tools and resources to leverage our product to meet and exceed their business objectives. 

You’ll combine strategic thinking, excellent communication skills, and technical aptitude to support partnership expansion and ensure a seamless partner experience. If you’re passionate about empowering customers, building relationships, and making a meaningful impact in a fast-paced, growth-focused environment, we want to hear from you.

What You’ll Do

  • Build and maintain strong, collaborative relationships with key partners (agencies, franchise groups, and broadcast partners), serving as a trusted strategic advisor.
  • Act as an external consultant, educating partners on MNTN’s platform, best practices, and strategic use cases to drive success and adoption.
  • Serve as the primary liaison between partners and internal teams to resolve challenges, align priorities, and ensure mutual success.
  • Advocate for partner needs by translating feedback and insights into product improvements and feature prioritization.
  • Lead tailored platform training sessions, workshops, and enablement programs to increase partner proficiency and self-sufficiency.
  • Drive deeper platform engagement by promoting key features, new product releases, best practices, and self-service tools.
  • Facilitate regular business reviews to highlight platform value, performance insights, and optimization opportunities.
  • Translate usage and performance data into actionable insights aligned to customer goals, supporting retention and expansion.
  • Collaborate cross-functionally to develop content strategies and co-marketing initiatives, including case studies and feature showcases.
  • Represent MNTN in webinars, virtual summits, conferences, partner on-sites, and events to strengthen relationships and drive partner success.

What You’ll Bring 

  • 3-5+ years of experience in partner management, customer success, account management, or a similar client-facing role, or a related role within AdTech, MarTech, or Digital Media.
  • Exceptional interpersonal and communication skills, with the ability to build rapport and engagement across diverse audiences.
  • Proficient in training delivery, public speaking, and facilitating workshops or webinars
  • Proactive problem-solving skills and a solutions-oriented approach.
  • Data-driven mindset, with the ability to translate metrics into actionable, value-driven insights
  • Adaptable to evolving processes, platforms, and customer needs, thriving in an innovative and dynamic work environment.
  • Understanding of agency workflows and campaign lifecycle management.
  • Experience with Salesforce, Google Analytics, or similar platforms.
  • Proven ability to collaborate effectively across teams, including Sales, Solutions, and Marketing.
  • Strong attention to detail with the ability to balance efficiency and quality in a fast-paced environment.

MNTN Perks:

  • 100% remote within the US
  • Flexible vacation policy
  • Annual vacation allowance for travel related expenses
  • Three-day weekend every month of the year
  • Competitive compensation
  • 100% healthcare coverage
  • 401k plan
  • Flexible Spending Account (FSA) for dependent, medical, and dental care
  • Access to coaching, therapy, and professional development

About MNTN:

Our recruiters will always reach out using an email address ending with @mountain.com OR @mntn.com. If you’re contacted by someone without that address and they mention a Reference Code (which we never use), then that ain’t us folks. Tell those trolls to take a hike–you’re waiting to climb a MNTN.

MNTN provides advertising software for brands to reach their audience across Connected TV, web, and mobile. MNTN Performance TV has redefined what it means to advertise on television, transforming Connected TV into a direct-response, performance marketing channel. Our web retargeting has been leveraged by thousands of top brands for over a decade, driving billions of dollars in revenue.

Our solutions give advertisers total transparency and complete control over their campaigns all with the fastest go-live in the industry. As a result, thousands of top brands have partnered with MNTN, including Tarte, Decked, and National University.

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