Job Application for UX Designer at Modernizing Medicine, Inc.

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South Florida Business Journal, Best Places to Work 2024
Inc. 5000 Fastest-Growing Private Companies in America 2024
2024 Black Book Awards, ranked #1 EHR in 11 Specialties
2024 Spring Digital Health Awards, “Web-based Digital Health” category for EMA Health Records (Gold)
2024 Stevie American Business Award (Silver), New Product and Service: Health Technology Solution (Klara)

Who we are:

We Are Modernizing Medicine (WAMM)! We’re a team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. Our vision is a world where the software we build increases medical practice success and improves patient outcomes. Founded in 2010 by Daniel Cane and Dr. Michael Sherling, we have grown to over 3400 combined direct and contingent team members serving eleven specialties, and we are just getting started! ModMed's global headquarters is based in Boca Raton, FL, with a growing office in Hyderabad, India, and a robust remote workforce across the US, Chile, and Germany.

ModMed is hiring a driven UX Designer to join our positive, passionate, and high-performing UX team. We're looking for a UX Designer with a diverse skill set who works to improve experiences for all users: end users, clients, the extended product and development teams, and stakeholders.

The UX Designer ensures usability, accessibility, and delight are integrated into these experiences while helping to negotiate timelines, identify value, and determine incremental improvements for our growing products. You'll support the entire software development lifecycle by partnering closely with the extended product teams to conceive, define, and understand requirements; identify use cases, suggest interactions and functionalities to support the goals of all the user groups listed above, and define success metrics that will help validate the final product before and after delivery to our end users. A strong portfolio demonstrating these skills is required.

Your Role:

Leads the design function for projects from ideation through validation
Leads the design of multiple concurrent projects
Ensures that accessibility is addressed in designs and experiences
Creates user flows, journey maps, mockups, and prototypes that effectively communicate design intent and feature functionality.
Collaborates with cross-functional teams such as product management, engineering, client success, and internal SMEs to define project requirements and create design solutions
Conducts user interviews and usability tests to inform design decisions
Effectively communicates design decisions through written and verbal means to all levels of stakeholders
Translates complex technical concepts into simple language
Contributes to Design Systems to streamline development processes
Uses a research repository to organize insights across personas, problems, and products
Defines and analyzes behavioral metrics to track user interactions and measure design success
Validates implemented features through user acceptance testing to ensure they meet design specifications and usability standards

Skills & Requirements:

Bachelor’s degree in Human Computer Interaction, User Experience Design, or equivalent work experience
2-4 years of experience in designing software interfaces for both web and mobile devices
A relevant portfolio of work illustrating user-centered design solutions (e.g. personas, customer journey maps, wireframes, mockups, workflows, design specs, etc.)
Strong understanding of human-computer interaction principles
Strong understanding of accessibility standards and how to validate the guidelines
Proficiency in creating wireframes, prototypes, and high-fidelity designs using Figma
Excellent communication skills, both written and verbal
Experience conducting user research, including writing effective recruitment scripts, moderating user interviews, and analyzing user data
Familiarity with Agile/Scrum methodologies
Familiarity with using AI as a tool for better efficiency of time management

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ModMed Benefits Highlight: At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits:

India

Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk,
Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees,
Allowances: Annual wellness allowance to support your well-being and productivity,
Earned, casual, and sick leaves to maintain a healthy work-life balance,
Bereavement leave for difficult times and extended medical leave options,
Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave,
Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind.

United States

Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution,
401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep.
Generous Paid Time Off and Paid Parental Leave programs,
Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs,
Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed,
Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning,
Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles,
Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.

PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address (first.lastname@modmed.com). Please check senders’ email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website.

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