Medical Administrative Assistant

Medical Administrative Assistant

Canaan, CT

About the Position:

The Assistant to Detox and the Medical Director is responsible for organizing the Medical Programs and Psychiatric administrative functions. The Assistant will support day-to-day operations by performing administrative tasks and ensuring high-quality customer service. The Assistant will perform various tasks daily with the ability to multitask and prioritize.

Schedule:

Monday - Friday: 8:00 am - 4:30 pm

Your Role:

• Personal assistance to Medical Director, Detox and Psychiatry departments.
• Manage daily workflow of Medical Director’s calendar; including scheduling appointments, maintaining calendars, department and group meetings, expense reports, files, etc. 
• Screens, reviews, and flags pertinent and essential emails.
• Gathers and Organizes Monthly Metrics and Reports for Detox, Medical and Psychiatry departments; Submits Agenda and Metrics before Monthly Check-in Meetings, Monthly Summit Meeting, and bi-monthly Detox Leadership Meeting.
• Coordinate with schedulers the clients’ appointments for Detox, Residential and Outpatient Services, as related to Psychiatry and Medical.
• Oversees and determines coverage plan for Medical staff PTO and callouts.
• As needed, input medical documentation in client chart following any outside appointment or hospital visit.
• Completes Medication Assisted Treatment audits for Medical Director and Director of Detox Operations
• Completes weekly Medication Management census tracking and corresponding administrative audits.
• Provides coverage for the MATs Administrative Supervisor as needed.
• Attend Detox medical rounds with the multidisciplinary team.
• Coordinated onboarding for new hire psychiatric providers and students/interns.
• Conducts daily/weekly audits related to appointments.
• Completes monthly on-call schedule for per diem medical APRN coverage.
• Completes monthly chart audits for Medical and Psychiatric APRN documentation.
• Completes payroll and PTO approval for Medical, Psychiatrics, and Detox staff.
• Reviews monthly Concur reports for psychiatric providers and forwards to the Medical Director for approval and/or adjustments.
• Reviews weekly caseloads and assignments for psychiatry team.
• Assists the Medical Services Coordinator with Prior Authorization’s and insurance overrides for prescribed and specialty medications.
• Handles all FMLA/Disability paperwork and requested letters.
• Communicates with external vendors (i.e. Vivitrol and Sublocade) as necessary.
• Assists the Detox department with recruitment efforts, including potential candidate application review and phone screens.
• Monitor valid licensures for all medical, psychiatric, and nursing staff in Detox.
• Assist the Medical Director and Director of Detox Operations with miscellaneous project within the Detox department.

Qualifications:

• Bachelor’s Degree, or equivalent education – preferred
• Minimum of 1-year administrative support experience in a medical setting – preferred
• Minimum 1-year experience/knowledge in Substance Abuse treatment field – preferred
• Minimum 1-year experience/knowledge in specialty medication Prior Authorizations – preferred
• Proficiency with Microsoft Office Suite (Outlook, Excel, Word, Teams & PowerPoint) – required

Compensation:

The base rate of pay for this position is $23.00 to $26.44 per hour. Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, experience, scope and complexity of role responsibilities, geographic location, performance, and working conditions.

Benefits:

• Comprehensive benefit package
• Paid Time Off (which increases after 1 year with Mountainside)
• Paid holidays including a Multicultural Holiday
• 401(k) with employer matching
• Free meals while working on the Canaan campus
• Monthly $75.00 wellness reimbursement. Our Wellness Reimbursement benefit is meant to encourage employees to engage in productive self-care to avoid burnout and compassion fatigue.

About Mountainside:

Mountainside Treatment Center is a dynamic, fast-paced and growing recovery facility that values innovation and an obsession with providing Best in Class service to our Clients. Founded in 1998, we are a leading behavioral healthcare provider dedicated to treating alcohol dependency and drug addiction. Accredited by The Joint Commission and CARF for its high standards of care, Mountainside seeks out passionate and talented individuals to join its staff. We believe that every employee, regardless of position, plays a vital role in our success.

Here at Mountainside Treatment Center, we strongly prefer all employees to be fully vaccinated for Covid-19 (including regularly scheduled boosters) and the Flu as recommended by the CDC.

Mountainside is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

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