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Strategic Philanthropy Manager, Donor Advised Funds

New York, New York, United States

About MSF USA | Doctors Without Borders

 

Doctors Without Borders/Médecins Sans Frontières (MSF) is an independent international organization that provides medical care to the people who need it most. The organization cares for people affected by conflict, disease outbreaks, disasters, and social exclusion in more than 70 countries. MSF offers medical humanitarian assistance solely based on need, regardless of race, ethnicity, religion, or politics. Our international project teams include medical, logistical, and administrative staff, most of them hired locally and working with their own communities. Our actions are guided by medical ethics and the principles of independence, impartiality, and neutrality. We also bear witness and speak out about the experiences of our colleagues and patients. 
 
MSF USA is one of 24 sections supporting the global movement, primarily through staff recruitment, fundraising, advocacy, and communications. We welcome candidates who bring a wide variety of backgrounds and experiences to join us in working toward MSF’s social mission.  

Role Overview

The Donor Advised Funds Strategic Philanthropy Manager will help us work with donor-advised funds and third-party aggregators. They will build strong relationships, improve operations, and gain insights to grow our work. This new role will report to the new Director, Strategic Philanthropy and collaborate on finding opportunities to raise awareness of MSF’s important work among influential people and partners. The role will expand and maintain relationships with institutions involved in donor-advised funds, third-party aggregators, and wealth advisors in line with MSF strategy while also reaching out to potential supporters using these vehicles. The manager will help broaden our audience by working with leadership, other teams, and agencies. They will also represent us at industry events to increase visibility and engagement. The Manager will also serve as the main point of contact for some donors using these vehicles and will work on improving operations and collaborating across MSF. Their work will help us understand trends and make data-driven recommendations. The Manager is also an essential contributor to our budgeting and planning.

Department Accountabilities

Prospecting

Pursue strategic opportunities in coherence with MSF-USA´s strategy that creates long-term value for the movement by identifying and developing new audience segments or donors for its mission.

 

Donor Cultivation, Engagement, and Management

Build trust and loyalty with potential and existing donors. Update donors on activities at the most superficial level. At a more complex level, build long-term relationships with key donors and key donor segments. Take overall responsibility for designing, developing, and delivering the donor engagement strategy. This may be through channels or personal relationships.

 

Fundraising

Secure reliable, sustainable, and efficient resources in alignment with MSF-US commitments.

 

Brand Positioning

Drive awareness and consideration through brand positioning and implement brand plans based on the brand strategy.

 

Best-in-Class Fundraising Systems and Capabilities

Deploy and champion the latest technological systems and capabilities that push the boundaries of what Development can produce for its donors.

 

 

Roles Specific Outcomes

Marketing

Execute a marketing plan for a particular product, service, or specialty area while working within established marketing systems.

 

Project Management
Deliver small-scale or medium-scale projects while working within an established program management plan.

MSF Representation

Represent the organization or institution in various industry, institutional, professional forums, boards, and committees to promote the company or institution's brand or efforts. Focus on their expertise.

 

Donor Relationship Management (Account Management)
Develop and implement relationship management plans for existing donor accounts, identify and build relationships with decision-makers, and manage ongoing relationships with donor segments to meet their needs.

Improvement and Innovation

Spot potential improvements in our existing business practices and bring forward innovative solutions. Develop and deliver these projects within the organization's change management program, working with guidance from senior colleagues.

 

Fundraising Events Development and Design
Manages the development and execution of fundraising events, including creativity, planning, and business case development. Fosters relationships with diverse content creators and fundraisers to align their interests with organizational goals and manages post-event reports and analysis to measure success.

 

These core accountabilities should not be construed to contain every function/responsibility that may be required by an incumbent in this job. Incumbents are required to perform other functions as assigned.

 

Complexity and Problem-Solving Skills

 

·         Continuously monitors the industry landscape and innovations, presenting them to leadership for strategic assessment and potential implementation.

·         Proficient in handling donor inquiries, monitoring donor journeys, and recognizing opportunities from donor behavior.

·         Demonstrates a history of building and nurturing B2B relationships. Proficient at engaging with stakeholders at different levels within an organization.

·         The ability to translate business needs into operational and technological solutions.

 

Behavioral Competencies

THOUGHT: How MSF USA staff understand the organization, manage complexity, and contribute by creating new and different.

 

People Focus

Builds strong relationships and delivers solutions geared to aiding others. Solicits feedback and data; conveys a clear understanding of the team's level of service; takes action when the team does not meet standards; aligns processes with organizational needs.

 

Manages Complexity

Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Consistently looks at complex issues from many angles; obtains a rich and deep understanding; swiftly cuts to the core issue; skillfully separates root causes from symptoms.

 

Global Perspective

Takes a broad view when approaching issues using a global lens. Shows global thinking at work; adjusts organizational practices to meet different regions or countries' unique needs. Uses a broad perspective when addressing issues and challenges.

 

Cultivates Innovation

Creates new and better ways for the organization to be successful. Approaches professional work in unique or innovative ways. Offers original ideas. Appreciates others' creative ideas and solutions and provides helpful input to enhance them.

 

RESULTS: MSF USA staff achieve results by cultivating a forward-thinking environment that produces solutions for changing stakeholder needs.

 

Drives Results

Consistently achieves results, even under challenging circumstances. Regularly pushes self to attain outstanding outcomes; consistently establishes bold goals for own performance; is passionate about excellent results and significant contributions. Shows great tenacity to complete goals/initiatives in a timely way.

 

PEOPLE: MSF USA staff understand their impact on others through collaboration and inclusion of different perspectives to achieve common goals.

 

Collaborates

Builds partnerships and works collaboratively with others to meet shared objectives. Readily involves others to accomplish goals; stays in touch and shares information; discourages "us versus them" thinking; shows appreciation for others' ideas and input.

 

Values Differences

Recognizes the value that different perspectives and cultures bring to an organization. Confronts stereotyping and offensive comments promptly. Consistently behaves with great sensitivity toward differences in cultural norms, expectations, and communication methods.

 

Communicates Effectively

Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Listens attentively and takes an interest. Keeps others well informed; conveys information concisely and professionally when speaking or writing.

 

SELF: MSF USA staff demonstrate self-awareness by having an open mindset and continuously seeking opportunities to learn, grow, and improve.

 

Instills Trust

Gains the confidence and trust of others through honesty, integrity, and authenticity. Models of openness and authenticity encourage others to be upfront with one another. Demonstrates reliability and places a strong emphasis on the team meeting its commitments. Fairly represents others' positions.

 

Manages Ambiguity

Operates effectively, even when things are uncertain or the way forward is unclear. Responds effectively to ambiguous situations, seeks to resolve ambiguity, and makes progress. Seeks guidance on how to adapt to changes and responds with appropriate composure and effectiveness.

 

Situational Adaptability

Adapts approach and demeanor in real time to match the shifting demands of different situations. Serves as an example of adaptability and provides guidance and support to help others adapt to new situations. Considers the needs of clients, constituents, and the organization; shifts priorities appropriately.

 

Technical Competencies

 

Plans and Aligns

Planning and prioritizing work to meet commitments aligned with MSF-USA goals.

 

Financial Acumen

Interprets and applies understanding of key financial indicators to make better business decisions.

 

Tech Savvy

Anticipating and adopting innovations in organizational digital and technology applications.

 

Data Collection and Analysis

The ability and skill to determine and analyze trends from data collected to assist in compiling reports that will help in decision-making.

 

Project Management Skills

The ability to plan and manage small project assignments within desired cost, time, and quality parameters.

 

Presentation and Written Communication Skills

Adapts approach and demeanor in real time to match the shifting demands of different situations. Serves as an example of adaptability and provides guidance and support to help others adapt to new situations. Considers the needs of clients, constituents, and the organization; shifts priorities appropriately.

 

Supervisory Responsibility

·         No supervisory responsibilities.

 

Desired Qualifications & Experience

At a minimum, the Job Holder should possess:

·         Minimum five years of professional fundraising experience.

·         Deep knowledge of the donor-advised fund space and innovative giving vehicles.

·         Experience launching new initiatives and developing new business practices. Unintimidated by ambiguity.

·         Demonstrated success in managing projects in complex organizations that drive change.

·         Experience executing creative content for online and offline materials.

·         Strong analytical skills.

·         Proven success in managing exhibits and event presence.

 

Preferred

 

·         Prior experience in vendor and agency management.

·         Knowledge of fundraising databases such as Salesforce NPSP and experience optimizing reports and functionality to meet business needs.

·         Working knowledge of project management systems and productivity tools. Comfortable learning new software applications.

 

 

Travel Requirements 

Ability to travel for business as needed, including MSF events and industry meetings.

Compensation 

$88,822 to $133,233; based on experience

MSF-USA is dedicated to creating a diverse, impartial, and inclusive workforce. We are an equal opportunity employer and do not discriminate based on gender identity or expression, sexual orientation, race, religion, age, national origin, disability, marital status, pregnancy status, veteran status, genetic information, or any other differences as per applicable laws. We also provide reasonable accommodation for disabilities or religious beliefs and practices. We encourage individuals from underrepresented communities in the Humanitarian Aid sector to apply.

 

If you have a disability and require accommodations to use our website to apply for a position, please contact Human Resources at employment.msfusa@newyork.msf.org. We consider reasonable accommodation requests on a case-by-case basis.

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