Associate - Platform

Role : Associate Platform

About Team

This role rests in the Storefront Management Charter within the Revenue and Growth Management team of Myntra. This team is responsible for the entire visual merchandising and customer experience on all the digital platforms of IOS/Android App, Mweb, Desktop, and for various categories and brands.

Roles and Responsibilities

This role will be a part of the planning and operations team within the broader storefront org. Areas will include:
Owning all performance & funnel metrics wrt merchandising. Ensuring that such metrics are institutionalized across teams and running performance cadences with respective stakeholder
Planning of category level visibility and Store optimization through data rigor  - special focus on Brand stores and Category pages
Liaison with Brand, Marketing, and Design teams to plan monthly & yearly campaigns and co-owning metrics like CTR, session to list view, etc.
Executing campaigns with high precision with minimal customer experience breakages
Drive key initiatives of process optimization, adoption of new features across stakeholders
Will play a key role in terms of operations for big sale events like ‘End of reason sale’, ‘Big fashion days’ for the platform
Coordinate and execute campaigns with the store operations team and ensure customer experience is top-notch
Working with product counterparts in experimentation on the storefront
Act as the conduit between Category Demand Management, Monetization & Creative/Design teams

Qualifications & Experience

Preferably e-commerce experience with total work ex of 1-3 years
This will involve overseeing the merch ops team so team management experience will be preferred
Sharp analytical abilities
Ability to work well under deadlines, pressure and to successfully meet these deadlines
Bias for action – Has sound judgment, thoroughly thinks through the problems to come up with solutions
Strong stakeholder management skills
Sharp Business and creative Acumen 
Ability to work with a lot of ambiguity 
Extremely strong in execution as this role will involve overseeing significant execution 
Strong sense of customer centricity