AV Solutions Engineer

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 4,500 professionals, we’re committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.

At New Era, you’ll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Driven by values like Community, Integrity, Agility, and Commitment, we nurture our people to deliver exceptional customer service.

If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together.

 Full Benefits

· Medical

· Dental

· Vision

· 401K match

· Generous PTO

SUMMARY:  The AV Solutions Engineer is responsible for AV System Design and creation of CAD drawing diagrams including detailed specifications and integration of electronics. Information will include Design-Build, Audio, Video, Video Conferencing and Integrated Control system information for proper operation.  The AV Design Engineer will partner with Sales and Project Managers to assemble materials and labor estimate for proposals and bids, determine equipment quantities, pricing and labor to complete installation according to customer expectations and maintain project management database to monitor project productivity and accuracy. With a knowledge of state-of-the-art integrated audio, video, lighting systems and digital signage this position will provide professional designs and systems engineering support required to take a project from inception to completion and client acceptance.

Primary Responsibilities

• Perform comprehensive, audiovisual equipment bids for customers, including low voltage wiring, trim-out, equipment rack setup-layout, system processing, flat panel displays, projectors and projection systems, media rooms, audio hardware, speakers and computer control systems.
• Participate in meetings as needed.
• Partner with Sales, Project Management, Purchasing, Service, Fabrication to interpret project specifications and drawings, determine system layout, programming requirements, system testing and developing bill of materials to include appropriate amount of job-related labor to perform the project, generate comprehensive project equipment lists and scope of work.
• Design building layouts, floor plans, rack elevations, consoles, etc. utilizing various formats to Sales Associates and Project Management.
• Conduct and document final drawing review processes.
• Coordinate Design & Engineering tasks with Architects and Engineers.
• Assist sales with client visits, presentations and in the preparation of proposals.
• Maintain high-level of personal expertise in current and future technology.
• Assist in training of new products, technologies, and Design & Engineering procedures.

Competencies:

• Should possess a working knowledge of equipment connectivity, wiring, electronics, operation, installation of professional Audio, Video, Conferencing, and Control.
• Must have experience reviewing bid documents for purposes of evaluating and preparing comprehensive bill of materials and scope of work descriptions.
• Must possess superior interpersonal skills and be a team player with the ability to manage projects, multiple tasks simultaneously and adjust to shifting priorities.
• Must possess a strong sense of urgency.
• Strong experience with computerized design programs is expected.
• Experience in other computer programs such, as Microsoft Office, Microsoft Project or other project software is an advantage.
• Experience in the design of networked computer-controlled systems, video conferencing and digital signage is a plus.
• The ability to work closely as a member of a team while at the same time having a high level of personal initiative to work without close supervision.
• Will interact directly with the client and senior management personnel as demanded by the project requirements.

PHYSICAL DEMANDS: The successful candidate will have the ability to stand and or sit for long periods of time. Additionally, some extensive walking may be required for site surveys/walk-throughs.

REQUIRED EXPERIENCE & EDUCATION: Degree in Electronics or similar field preferred. Minimum of 7 years servicing, designing, and engineering commercial and professional AV Systems required. AVIXA CTS Required; CTS-D and/or CTS-I preferred.

WORK ENVIRONMENT: New Era Technology office and client sites, domestic and international

EXPECTED HOURS OF WORK: Business hours are Monday through Friday 8:00 AM to 5:00 PM. However, slightly modified hours may be accommodated.

TRAVEL: It is expected that this position will require a minimum amount of travel. It will also be required that the Solutions Engineer will travel to customer and vendor sites. Travel to industry events such as: LDI, NSCA, ESTA, PLASA, INFOCOMM, NAB and other industry related conventions and vendor training seminars may be required.

All requirements may be modified to reasonably accommodate individuals with disabilities.

LANGUAGE SKILLS: English

QUALIFICATIONS: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

EEO/AA Statement

New Era Technology provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, national origin, religion, pregnancy, marital status, gender identity, age, physical or mental disability, or covered veteran status. 

In addition to federal law requirements, New Era Technology complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

New Era Technology, Inc., and its subsidiaries (“New Era” “we”, “us”, or “our”) in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions (“Solutions”).

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