Senior Product Compliance Manager

Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities.

Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore Have Fun and Is Motion Gaming Back?, as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations.

Location: Hong Kong or Remote
Type: Full-time

The Role

As Nex’s Senior Product Compliance Manager, you will own regulatory readiness and market access for current and future generations of Playground and accessories. You will lead end‑to‑end compliance strategy and execution across hardware, firmware, packaging, wireless connectivity, and associated cloud services to ensure we can sell and support Playground globally. You will be the point of contact for accredited test labs, certification bodies and regional authorities, and you will coordinate closely with our JDM/ODMs and internal engineering, legal and operations teams to plan, test, certify and keep products compliant through design changes and sustaining.

What You’ll Do

• Own global market access for Playground and accessories across target regions.
• Plan regulatory pathways and timelines for current and next markets. Proactively identify and eliminate regulatory risk.
• Create and maintain the regulatory requirements matrix per market and product variant, including applicable directives, standards and schemes.
• Build and manage relationships with accredited labs and certification bodies. Obtain quotations, negotiate scope, schedule test slots and manage issue resolution.
• Drive pre‑compliance and lead certification activities end-to-end.
• Coordinate firmware and hardware change control with JDM/ODMs to ensure continued compliance. Trigger delta testing, updates to filings and labeling as needed.
• Build and run a compliance governance cadence, perform post‑market surveillance, reporting status, risks and decisions to leadership.

Must Have

• 10+ years in product regulatory compliance for consumer electronics, IoT or gaming/AV devices.
• Experience meeting channel requirements from retailers and distributors in US, UK and EU.
• Hands‑on experience taking products through EMC, RF and safety testing with accredited labs and certification bodies.
• Working knowledge of CE/UKCA, FCC/ISED, and at least one APAC scheme. Familiarity with environmental regulations such as RoHS, REACH, WEEE and Battery.
• Experience coordinating with JDM/ODMs on design changes, component substitutions and sustaining certifications.
• Strong documentation skills: test plans, technical files, labeling/markings, declarations and post‑market processes.
• Project management ability to plan timelines, align cross‑functional partners and deliver to schedule.
• Fluency in English and Mandarin.

Nice To Have

• Background in EE/ME, RF, EMC or product safety engineering.
• Experience with GDPR, COPPA, and KidSafe.
• Experience with Bluetooth and HDMI certifications.
• Experience with connected devices that include cameras, microphones, wireless (Wi‑Fi/Bluetooth).
• Experience with toys.

We Offer

• Competitive compensation package.
• Flexible working hours and vacation policy.
• Product-driven culture that treasures talents and individual growth.
• Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field

Nex is located in San Jose, California, USA and Hong Kong. Learn more about us at nex.inc/who-we-are.

We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms!