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Sales Manager

Gaithersburg, MD

Zephyr is a growing platform of local brands in the residential home services industry, spanning HVAC, plumbing, and electrical trades. Our mission is to perfect the home services experience from the inside out—by investing in our technicians, supporting local leadership, and equipping our teams with the tools and resources to deliver trusted service in every home we enter.

We operate in multiple markets across the country, combining the local trust and expertise of each brand with centralized support across marketing, technology, operations, and finance. At Zephyr, we move with purpose—bold in our pursuit of excellence, grounded in transparency, and unified by our commitment to customers, teams, and community.

About the Role
The Sales Manager oversees all aspects of our equipment replacement sales process. This role drives revenue growth by identifying daily replacement opportunities, ensuring performance targets are met, and building a positive, high-performing team culture. Working closely with Project Managers, Inside Sales Representatives, and Coordinators, the Sales Manager ensures everyone understands their roles and consistently delivers results—while keeping the General Manager informed on broader issues as needed.

Responsibilities

  • Lead, coach, and develop the sales team to achieve sales and customer satisfaction targets

  • Identify and pursue daily equipment replacement opportunities to grow revenue

  • Monitor and manage team performance metrics, including close rates and average ticket size

  • Conduct regular training and ride-alongs to enhance sales skills and customer service standards

  • Collaborate with Service and Install Managers to ensure seamless installation and customer experience

  • Oversee accurate job costing and pricing strategies to maintain healthy margins

  • Promote adherence to sales systems, company processes, and industry regulations

Qualifications

  • HVAC field experience (2+ years)

  • 5+ years of experience in the HVAC, plumbing, or electrical trades

  • 2+ years of management experience

  • Proven track record of success in driving sales and leading teams

Benefits and Perks

  • Competitive Pay: Significant base salary and bonus opportunity
  • Benefits: We offer top-notch benefits!
    • Various medical, dental & vision plans, including 100% employer covered options for you and your family
    • 401(k) match up to 3.5%
    • 100% Company paid long & short-term disability and life insurance
    • Cell phone reimbursement and work-from-home stipend
    • Flexible spending accounts for health and dependent care
  • Training and Career Growth: We are scaling quickly and would support this person’s career growth and development
  • Paid Time Off: Company paid holidays, unlimited PTO, and a paid Parental Leave Policy

Zephyr and its companies are proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable law.

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