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Scrum Master/Agile Coach

New York, NY

NTT DATA is a team of more than 190,000 diverse professionals, operating in more than 50 countries throughout the world. The sectors where we have activities include: telecommunications, finance, industry, utilities, energy, public administration and health.

Our mission? Offer technological solutions, business, strategy, development and maintenance of applications, while being a benchmark in consulting. All thanks to the collaboration between teams, the human quality of our people and the fact that we do not conform to what is established, we always seek innovation that brings us closer to the future.

Our essence has led us to the forefront of technology, breaking paradigms and providing solutions that truly respond to the needs of each client. Our talent has led us to be one of the top 6 technology companies in the world.

Because #Greattech, needs #GreatPeople, like you

NTT DATA is looking for high-achieving team players that are quickly adaptable to new challenges and entrepreneurial ventures. We are looking for a Scrum Master/Agile Coach to work onsite with our global client in New York City.


Responsibilities:

  • Coach teams on Agile principles, Lean flow, and customer-value thinking.
  • Facilitate key events (Sprint Planning, Stand-ups, Reviews, Retrospectives).
  • Help teams improve story slicing, backlog health, planning practices, and flow metrics.
  • Support teams in identifying impediments and removing blockers quickly.
  • Work with Product Owners on roadmap clarity, prioritization, and refinement practices.
  • Strengthen discovery-to-delivery practices, ensuring teams work on the right problems.
  • Promote evidence-driven decision making using metrics such as predictability, cycle time, throughput, and quality.
  • Coach leaders on Agile behaviors, governance rhythms, and portfolio alignment.
  • Support Agile transformation initiatives, new governance models, and cross-team collaboration practices.
  • Contribute to playbooks, training content, and operational frameworks.
  • Facilitate workshops for planning, discovery, strategy, and team alignment.
  • Promote psychological safety and a culture of learning.
  • Help teams create sustainable, repeatable delivery habits.

Requirements:

  • 3+ years of experience as a Scrum Master, Agile Coach, or similar role.
  • Deep understanding of Agile frameworks (Scrum, Kanban, Lean, XP).
  • Experience working with cross-functional product or software delivery teams.
  • Hands-on experience with Jira, Monday.com, or similar tools.
  • Ability to coach at team and stakeholder levels.
  • Proven experience being about to adapt in complex environments.
  • Strong servant-leadership mindset.
  • Excellent facilitation skills.

Nice-to-Have:

  • Experience in enterprise transformation or scaling frameworks (SAFe, LeSS, Flight Levels, etc.)
  • Background in product development, UX, or technical delivery.
  • Experience working in consulting environments.

Why NTT DATA?   

Empowerment and rewards are the cornerstone of our career development model. We are a young, fast-growing company, with a highly innovative and entrepreneurial spirit, because of this professional experience and growth will be unmatched. Our talent and positive attitude allows us to transform our goals into achievements, and projects into realities.

NTT DATA is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. NTT DATA is an Equal Opportunity Employer Male/Female/Disabled/Veteran and a VEVRAA Federal Contractor.

 

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