New

Senior Operations Administrator, Sunset Park

New York, New York, United States

Our Vision: To make New York City the global model for inclusive innovation and economic growth, fueled by the City’s diverse people and businesses.   

Our Mission: Creating a vibrant, inclusive, and globally competitive economy for all New Yorkers. 

The Asset Management Property Operations Department is responsible for protecting and enhancing the value of City-owned real estate assets and to serve the operational needs of tenant businesses. In addition, the Department collects lease and fee income revenue for EDC and assists EDC in the allocation of resources among its properties.

Position Overview: The Senior Operations Administrator within the Property Operations Department will support the operations at the Brooklyn Army Terminal, Bush Terminal/MADE Campus, and the Brooklyn Wholesale Meat Market within our Sunset Park Portfolio. This position will report to the Senior Vice President of Operations and will be primarily based at the Brooklyn Army Terminal Office with a mandatory presence at the MADE Bush Terminal campus.

Essential Duties & Responsibilities:

  • Front Desk Management: Interact with all tenants, guests, EDC employees and any visitors who come to the Operations Center. Organize the flow of people in and out of the office and answer phones, respond to emails and be the face of the office with a strong attention to customer service. 
  • Portfolio Communication: Ability to craft professional responses to tenant requests and provide project updates to Portfolio Management team in a clear and concise fashion. Assist with prioritizing short term and long-term tenant requests/issues and managing the flow of work orders. Work closely with the FM team on drafting information updates and status updates on ongoing work. 
  • Budget Preparation and Billing: This role will be 100% responsible for tracking expenditures and working with our Business Operations team on all invoice processing in Concur, creating commitments against the approved budget when work and projects are initiated, ensuring we are not overspending and that contractors are invoicing appropriately and on time. Assist in preparing the annual property budget, mid-year reforecast, and long-term and larger scale project repairs. 
  • Contract Administration: Working closely with the AM teams to execute new and amend existing contracts. Assist in monitoring contractors' delivery of improvements to buildings. Act as liaison between contractors and tenants to maximize cooperation. Assist in creating and implementing daily, weekly and monthly maintenance schedules and overseeing the check-in and check-out process for contractors doing work at the campus. 
  • Procurement: Analyze properties' supply, service, equipment and staffing needs to assist in producing a comprehensive operating budget. Responsible for tracking department p-card purchases including preparing the monthly log. Monitor expenditures against budget and communicate to AVP and senior staff if any issues arise. Responsible for assisting with the procurement of supplies, tools and equipment for the maintenance crews and office. Track the budget for these purchases. 
  • Inventory Controls: Responsible for implementing the janitorial supply requests and ensure that inventory databases are up to date, logging all transactions such as receipts, issues, returns, and stock adjustments. Continuously monitor inventory levels to avoid stockouts or overstocking and communicate to the AVP and senior staff regarding any issues.  
  • Tenant Relations: Communicate with tenants to inform about property policies, upcoming events, renovations, or maintenance schedules. Work closely with the Portfolio Management team on ongoing issues with tenants and facilitate the move-in and move-out process.  
  • Asset Management Support: Provide assistance across the division where needed. 
  • Other duties as assigned. 

Requirements:

  • Bachelor’s degree in Business Administration, Communication, Facilities Management or equivalent 
  • 3+ years of experience in office management, operations coordination, administrative work, building and/or property/maintenance management. 
  • Proven ability to deliver exceptional customer service while efficiently managing office traffic, multiple requests, phone calls, and emails. 
  • Demonstrated written and verbal communication skills.  
  • Proven ability to handle competing priorities and effectively problem-solve. 
  • Experience with Concur and invoice processing, vendor billing, and budget management. 
  • Ability to work with janitorial staff and provide guidance and direction where needed. 
  • Experience communicating with contractors, vendors, field staff or other counterparts for 
  • project updates. 
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). 
  • Team oriented with the ability to work independently on projects.  
  • Valid driver’s license. 
  • Familiarity with typical building systems. 
  • 24-hour on-call response where needed. 
  • New York City residence is required within 180 days of hire 

Salary Range

$70,000 - $72,000 USD

About Us: New York City Economic Development Corporation is a mission-driven, nonprofit organization that works for a vibrant, inclusive, and globally competitive economy for all New Yorkers. We take a comprehensive approach, through four main strategies: strengthen confidence in NYC as a great place to do business; grow innovative sectors, with a focus on equity; build neighborhoods as places to live, learn, work, and play; and deliver sustainable infrastructure for communities and the city’s future economy. 

NYCEDC is committed to offering competitive benefits to support employee health, happiness, and work-life balance.  We offer comprehensive benefits and unique perks to ensure NYCEDC employees flourish in their professional and personal lives:  

  • Generous employer subsidized health insurance 
  • Medical, dental, and pharmacy plans  
  • Vision and hearing benefits
  • Flexible spending accounts for healthcare and dependent care  
  • Short term and long-term disability coverage
  • 100% employer covered life insurance and supplemental life insurance coverage
  • Up to 25 vacation days
  • Floating Holidays and Summer Fridays
  • Parental leave - up to 20 paid weeks
  • Retirement savings programs
    • Company-paid 401(a) defined contribution plan
    • 457(b) tax-advantaged retirement savings plan
  • Tuition Reimbursement program
  • Continuing education and professional development
  • Public Service Loan Forgiveness (PSLF) eligible employer
  • College savings plan
  • Backup childcare  
  • Gym membership discounts
  • A Calm.com membership for mindfulness and mental health support  
  • Employee discounts through Plum Benefits and much more   

Benefits listed above may vary based on the length and nature of your employment with New York City Economic Development Corporation. These benefits are subject to be modified at any time, at the discretion of the organization. 

The New York City Economic Development Corporation is an Equal Opportunity Employer. Our Diversity, Equity, and Social Responsibility Mission is to create a People First strategy by attracting, retaining, and engaging a diverse and talented workforce. Like the city of New York, NYCEDC knows our strength comes from each of our connected parts, making the fabric of our organization better and stronger because of our unique employees' talents. 

For more information, visit our website at edc.nyc. 

 

 

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...
Select...
Select...
Select...

U.S. Standard Demographic Questions

We invite applicants to share their demographic background. If you choose to complete this survey, your responses may be used to identify areas of improvement in our hiring process.
Select...
Select...
Select...
Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in New York City Economic Development Corporation’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.