User Experience Researcher

New York, New York, United States

Octus

Octus is a leading global provider of credit intelligence, data, and analytics. Since 2013, tens of thousands of professionals across hedge fund, investment banking, management consulting, and law firm verticals have come to rely on Octus to make better, faster, and more confident decisions in pace with the fast-moving credit markets.
For more information, visit: https://octus.com/

Working at Octus

Octus hires growth-minded innovators and trailblazers across the globe to drive our business and culture. Our core values – Action Oriented, Customer First Mindset, Effective Team Players, and Driven to Excel – define an organizational ethos that’s as high-performing as it is human. Among other perks, Octus employees enjoy competitive health benefits, matched 401k and pension plans, PTO, generous parental leave, gym subsidies, educational reimbursements for career development, recognition programs, pet-friendly offices (US only), and much more. 

Role

We are seeking a User Experience Researcher to join our Product Design team. Duties include identifying research topics with the business and product strategy, working closely with our BI team to find underlying issues to address, running user research and user group sessions with clients.  

Responsibilities: 

  • Creating Research Plans: Creating research plans to dig into research topics identified with you and business stakeholders.
  • Running Research Sessions: Running research based on the research plans, this could include focus groups, surveys, 1:1 interviews, etc. Effectively manage and prioritize research plans through ambiguous and fast-changing environments, align and efficiently execute critical insights and work with a large group of stakeholders.
  • Research Documentation: Creating proper documentation outlining research results that can be shared with our User Experience designers and Technical Product Managers.
  • Collaboration with Customer Success and Product Strategy: Working closely with our customer success teams on the metrics they need about their clients and working closely with our Product Strategy team.

Requirements:

  • A bachelor’s degree in Design, Human-Computer Interaction (HCI), UX, or related field
  • A strong understanding of UX research deliverables
  • Ability to partner with product, engineering, and BI teams
  • Proficiency in design tools such as Figma, Adobe Creative Suite, Sketch, or similar
  • Strong problem-solving skills and ability to translate complex concepts into simple and intuitive user interfaces 

At Octus, we consider a range of factors in connection with compensation decisions, including experience, skills, location, and our business needs and limitations. As a result, compensation may vary within and across similar roles and positions. Please note that the salary range information below is a good faith estimate for this position and actual compensation for any individual may fall outside this range if warranted by the circumstances applicable to that individual. If we identify a role that would be suitable for a broader range of skills and experience such that we would consider hiring at multiple levels then the range listed below may reflect that breadth.

The base salary range estimate for this position is $140,000 - $165,000. 

The actual compensation will be at Octus' sole discretion and will be determined by the aforementioned and other relevant factors. This position is eligible for an annual year-end performance bonus.

Equal Employment Opportunity

Octus is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, pregnancy, veteran status, or any other legally protected status. We strive to create an inclusive and diverse work environment where all individuals are valued, respected, and treated fairly. We believe that diversity enriches our workplace and enhances our ability to innovate and succeed.

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