Senior Account Manager

Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. 

As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results. 

Role: Senior Account Manager 

Location: Milan, Italy (Office presence expected at minimum 2 days per week)

Please submit your CV in English

 

ROLE MISSION 

Working in partnership with our client who is a leading Beverage Company with offices in Milan, the Senior Account Manager will manage end-to-end processes on projects directly with the client and our internal and offshore creative team. 

 

THIS ROLE IS RIGHT FOR YOU IF... 

You are looking for an opportunity to work with innovative brands and would like the opportunity to really stamp your mark, not only on processes and workflows but on the very work itself in a fast-paced environment where no one day is the same. 

 

WHAT YOU WILL BE DOING IN YOUR ROLE 

• Overall ownership of digital creative and adaptation projects from brief to fulfilment 
• Manage the end-to-end processes around our in-house and offshore design teams 
• Work independently with the supervision Account Director to agree and create timing plans and estimates within our internal operational system 
• Update and communicate progress to clients 
• Work with Project Manager to schedule projects in line with the correct internal resource and help to source offshore talents where necessary 
• Ensure projects follow the agency process and are completed on time and on budget 
• Establish relationships with local clients and be the main point of contact for queries or issues 
• Work closely with Account Director to identify new business opportunities 

WHAT SKILLS, EXPERIENCE WILL HELP YOU BE SUCCESSFUL  

• 6 years’ experience of managing campaigns in a creative or production agency 
• Proficiency in Italian & English is required as we are a global business.
• Strong proven account and project management skills and experience 
• Experience creating and updating project plans and regular project status reports 
• Experience with stakeholder management and stakeholder communication on projects 
• Comfortable with managing multiple projects at once 
• Have a positive, can-do outlook, willing to leverage past experience to provide the best solution for each project you own 
• Be unafraid to ask questions and have an innate ability to identify and manage project risk 

Our values shape everything we do: 

Be Ambitious to succeed   

Be Imaginative to push the boundaries of what’s possible   

Be Inspirational to do groundbreaking work   

Be always learning and listening to understand   

Be Results-focused  to exceed expectations   

Be actively pro-inclusive and anti-racist across our community, clients and creations   
 

OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.   

 OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.