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Associate Customer Business Manager

Northwest Arkansas

WHO ARE WE? 

We are the Health & Wellbeing Collective, a global business unit within Unilever built with a start-up mindset. Our mission, with our science-backed and disruptive portfolio, is to improve the health and wellbeing of millions of consumers and become a leading Health and Wellness organization.

As part of the Health & Wellbeing Collective, we have one customer facing account team across OLLY, ONNIT, SmartyPants and Welly. Each of these companies has a fantastic variety of benefit-led products, with strong innovation and growth potential. Being part of the Collective offers the opportunity to represent more brands, and provide one voice to our customers, while also developing best in class capabilities. This is a remarkable group of people who have come together to work across a number of the different operating companies.

THE ROLE: Associate Customer Business Manager - WALMART 

Reporting to our Sr Sales Manager and Sales Manager on our Walmart team, our 2 ACBMs – Walmart will serve as key contributors within our H&WC team and will be important analytical and executional support to our Sales Leads. Executional excellence, analytics, and attention to detail will play a key part in this role. We need someone that is committed to being a positive culture impact and a strong contributor. This role has the ability to play a support role while gaining valuable customer-facing experience.  

KEY RESPONSIBILITIES 

  • Function as the support arm to our sales lead for selected brands 
  • Regular interaction owning a relationship directly with Walmart staff 
  • Mines all data sources including customers/shopper insights and syndicated data to provide actionable insights that help in the development of the 4Ps (Promotion, Pricing, Placement and Product) to grow H+WC business and share​ 
  • Assist in pulling, interpreting and providing insights around key sales data​ to inform accurate item level forecasts 
  • Prepare clear, concise, storytelling presentations based on analytics​ in partnership with our analytics team 
  • Monitor competitive brands and products, as well as market share, to understand shopper trends. Fully understand the categories we compete in 
  • Build strong feature and display plans that drive growth for Walmart and our business 
  • Manage tracking of new item launches at retail to ensure speed to shelf and item success in the market​ 
  • Build selling deck and all necessary materials for customer meetings, including but not limited to sell-in stories, monthly meetings and line reviews using customer specific and syndicated data​ 
  • Maintain and manage weekly reporting tools and dashboards for key customers​ 
  • Evaluate current sales, share goals, and competitive performance​ 
  • Support ad hoc requests in support of the Walmart business​ 
  • Deduction management in partnership with our internal team 
  • Full item management responsibility for Walmart 
  • Live our team values of BE YOURSELF, BE DISRUPTIVE, BE PASSIONATE, BE SUPPORTIVE and make life better for all of us! 

CAPABILITIES + SKILLS REQUIRED 

  • 2-5 years experience working in Sales Analytics, Account Management, or Retail buying within CPG 
  • Strong understanding of Walmart’s Go to Market strategy 
  • Ability to convert information, numbers and data into insight for actionable growth​ 
  • Proven ability to identify, articulate and propose solutions that solve problems and drive results​ 
  • Results-oriented and able to manage and prioritize multiple projects effectively​ 
  • Adaptable with the ability to work both cross-functionally and independently with the potential for more responsibility as more platforms are launched​ 
  • Solid written and verbal communication skills with the ability to give and receive effective feedback​ 
  • Excellent organizational skills, attention to detail, multitasking ability and motivated by a deadline driven environment​ 
  • Strong PowerPoint, Excel and syndicated database skills (Nielsen, IRI, Numerator, etc.)
  • Experience working with IRI data reporting, Luminate, Nielsen 
  • Energized and passionate about building a transformational brand in today's marketplace​ 
  • A true “Team Player” who can work cross-functionally to achieve results​ 

WHAT TO EXPECT DURING THE INTERVIEW PROCESS 

  • Initial video screen with a member of our Talent team 
  • Round 1: Conversation with the Hiring Manager + 1-2 conversations with other team members
  • Round 2: 2-3 conversations with team or cross-functional partners
  • Final Round: Homework* 

*At OLLY, our final round is called Homework. Candidates who participate in this round are given 3 questions in advance to answer and present to the interview panel they previously spoke with in the process. We understand every candidate is different. If you need a reasonable accommodation to adjust this procedure, please let us know as possible so that we can evaluate and provide other options that work for your needs 

THE DETAILS 

LOCATION: Northwest Arkansas

HOURS: Full time, exempt (salaried)   

MANAGER: VP of Walmart & Club - Health & Wellbeing 

PLEASE NOTE: Candidates must be authorized to work in the United States without sponsorship   ​ 

The pay range for this position is $85,000- 105,000 dependent on experience.

WHAT WE OFFER:  

  • An opportunity to work with an intelligent, inspiring, and extraordinarily fun team  
  • 100% employer-paid medical coverage for employee only, dental + ortho, and vision insurance  
  • 4 weeks PTO + paid holidays + 12 Mental Health Days per year 
  • 100% Paid parental leave, Fertility + Adoption Benefits 
  • Annual Bonus 
  • 401(k) plan with Employer Match 
  • Hybrid Work + Wellness + Cell Phone Stipends  
  • Free product  
  • And much more!  

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