Lead Case Manager

Come join Overstory Health as a Lead Case Manager in Boston, MA

Overstory Health is a newly launched startup building world-class, patient-centric Partial Hospitalization (PHP) and Intensive Outpatient (IOP) programs for individuals with high-acuity mental health needs. Our mission is to make compassionate, connected behavioral healthcare more accessible when people need it most. With a clinical model validated by McLean Hospital, we provide comprehensive psychiatric, therapeutic, and community reintegration services that help individuals achieve stability, connection, and confidence both during and after the program. As a growing organization, we offer an exciting opportunity to shape our care model, contribute to our mission, and grow your career as we expand.

About the Role

We are seeking a dedicated and collaborative Lead Case Manager to join our team. In this role, you will help build and deliver exceptional care within our innovative PHP/IOP programs. You will play a key role in coordinating client admissions, connecting patients with essential resources, and supporting patients and their families throughout their journey, all while helping establish processes that will lay the groundwork for future expansion.

Key Responsibilities

• Focus on Outcomes: Facilitate patient admissions and deliver case management services that help individuals achieve stability and independence.
• Collaborate Across Teams: Partner with clinicians, health plans, and community organizations to ensure comprehensive and coordinated care.
• Drive Operational Excellence: Maintain accurate documentation, ensure compliance with regulations, and continuously improve workflows.

What Success Looks Like

• Patients experience seamless access to care, with improved well-being and connection to essential resources.
• The case management team operates efficiently, supporting both patients and colleagues to achieve positive outcomes.
• The clinic achieves performance goals related to admissions, resource navigation, and patient satisfaction.

Qualifications

• Lives in the Boston metropolitan area or is willing to relocate.
• Bachelor’s (BSW) or Master’s (MSW) degree in Social Work, Counseling, or a related field.
• Active licensure (e.g., LMHC, LCSW, LICSW) preferred.
• Experience working with adults with complex social needs; behavioral health experience is preferred.
• Proven success supervising and managing case management or social work teams.
• Ability to build strong community partnerships and connect individuals with essential resources.

Why Join Overstory Health?

• Make a Meaningful Impact: Help individuals navigate critical moments in their lives and achieve long-term stability.
• Collaborate with Experts: Work alongside a passionate, multidisciplinary team dedicated to improving mental health outcomes.
• Grow with Us: Contribute to a growing organization with opportunities for leadership and career advancement.

Compensation & Benefits

• Competitive base salary and performance incentives
• Flexible time off policy (FTO)
• Comprehensive health insurance (medical, dental, vision) with no waiting period
• Short- and long-term disability coverage at no cost to employees
• 401(k) with company match up to 4% of income
• Continuing education and license renewal reimbursements

Apply today and be part of a mission-driven team transforming the future of behavioral healthcare.