Office Manager

 

Who We Are

PALO IT is a global technology consultancy that crafts tech as a force for good. We design, develop and scale digital and sustainable products and services to unlock value across the triple bottom line: people, planet, profit. We do the right thing, and we do it right. We're proud to be a World Economic Forum New Champion, and a B Corp-certified company.

• Small enough to care locally, big enough to deliver globally (5 continents, 18 offices, +650 experts from +50 nationalities)
• Robust and resilient (100% independent and 0 debt)
• Entrepreneurs and passionate experts: We invest in what we believe genuinely and work as a collective intelligence
• Positive, courageous, caring, doers and committed to excellence

Your Role

As our Office Manager for Colombia, you will play a pivotal role in managing both strategic and day-to-day operations across LATAM, with an emphasis on HR coordination, financial oversight, recruitment, and internal process optimization. You will help cultivate an environment where our people and operations thrive.

Key Responsibilities

• Oversee daily administrative operations, including scheduling meetings, coordinating with various department heads, and maintaining the smooth running of the office environment.
• Own the full-cycle recruitment process for IT and staff profiles across LATAM—from sourcing to onboarding, in collaboration with global Talent and Delivery teams.
• Lead the onboarding process for new hires in Colombia and Brazil, and occasionally support Mexico.
• Execute offboarding procedures for departing employees in Colombia and Mexico, ensuring compliance and a positive exit experience.
• Ensure employee documentation is always up to date and compliant with local regulations across LATAM.
• Prepare and deliver monthly financial reports, including tracking credit card and account expenses for Colombia and Brazil.
• Develop and implement internal office policies and workflows to enhance operational efficiency and regulatory compliance.
• Maintain and update company HR and administrative databases using systems like IntelliHR, ensuring accuracy in project assignments and client records.
• Coordinate career path management and training plans for LATAM staff, partnering with managers to support employee growth.
• Supervise and ensure proper workplace safety measures are implemented and followed.
• Facilitate seamless communication between employees, leadership, and external stakeholders, addressing queries and resolving issues efficiently.
• Organize meetings, conferences, and company events, handling all logistical aspects from A to Z.
• Provide budget analysis and financial insights to support strategic decision-making across regions.

Who You Are

• 2+ years of experience in Office Management, HR Coordination, or Operations, preferably in tech or multinational environments
• Proven ability to manage multi-country operations 
• Strong organizational skills with attention to detail and the ability to manage multiple priorities simultaneously
• Financially literate and confident preparing expense reports, budget supervision.
• Experienced in HR processes, including recruitment, onboarding/offboarding, and employee record management
• Excellent communication and interpersonal skills in Spanish and English
• Self-starter, problem-solver, and cross-functional collaborator
• Passionate about creating inclusive, sustainable, and efficient workplaces

More About PALO IT

We’re eager to adapt to change, learn from our experiences and move to meet our planet’s urgent needs. We are continuously taking action to:

• Become a climate net-zero company
• Deliver projects with a positive impact
• Train 100% of our workforce on impact
• Achieve B Corp certification among all our offices
• Continuously measure & improve employee happiness

Our clients are amongst the world's most successful companies. We innovate with both established Fortune 1000s, SMEs and start-ups who aim to make an impact, become global leaders and address the world's most complex challenges.

What We Offer

• Stimulating working environment with purpose
• A high-impact, regional role with strategic importance
• Opportunities for international growth and training
• Supportive, multicultural and mission-driven team
• Personalized development plans and career coaching
• A voice in improving how we operate across LATAM

PALO IT is an equal opportunity employer that values merit, qualifications, and abilities. We prioritize privacy and data security. For more information, please refer to our Privacy Policy.