Senior QA Funcional Analyst

Who We Are  

PALO IT is a global innovation consultancy and Agile software development company dedicated to helping organizations embrace tech as a force for good. We work with clients to rapidly launch products and services, create new business models, leadership and culture for the future. We are a community of innovators, designers and technologists across 10 offices and five continents (France, Spain, Hong Kong, Singapore, Thailand, Australia, Mexico, USA, Brazil and Colombia).  

We're committed to helping businesses transform our world for the better. We're proud to be a World Economic Forum (WEF) New Champion, and a B Corp-certified company in México, Singapore and Hong Kong, currently working towards certification across all other locations.  

Our Impact in PALO IT  

Using our B Corp certification and WEF status as our north star, we’re eager to adapt to change, learn from our experiences and move to meet our planet’s urgent needs. With 2025 as our horizon, we are taking action to meet the following objectives:  

• Become a climate net-zero company 
• Attain 50% of revenue from projects with a positive impact 
• Train 100% of our workforce on impact 
• Achieve B Corp certification among all 11 of our offices across the globe 
• Attain 90% happy employees at PALO IT  

Our clients are amongst the world's most successful companies. We innovate with both established Fortune 1000s, SMEs and start-ups who aim to make an impact, become global leaders and address the world's most complex challenges.  

Your Role    

In PALO IT, we are looking for a Senior QA Functional Analyst who will be responsible for design, develop, and execute the tests of our advanced transfer applications and platform.You will need to learn and understand our products at a detailed level and work with the team (primarily made up of developers, product managers, and other QA engineers) to ship high-quality products or features every two weeks.

Responsibilities:

• Lead the charge on maintaining and improving our Test cases.
• Work with a small and nimble engineering team to ensure that new features are delivered with the highest functional quality standards.
• Collaborate with key partners including product management, data science, behavioral health specialists.
• Report and track for data quality, and using that data to drive conversations around product quality and development health.
• Analyze and troubleshoot reported defects and internal issues.

Preferred Skills:

• Planning and Decision Making.
• Ability to make decisions while taking into account multiple considerations (e.g, business, product, development, individual needs, etc.)
• Ability to communicate ideas and plans clearly and build support for them.
• Ability to push back, when needed, with care and reasoning.
• Ability to deal with the unknown and adapt the plan.
• Ability to hold oneself accountable for outcomes that are broader than one’s individual deliverables.
• Ability to hold others (e.g., QA, Product, Development, Infrastructure, etc.) accountable for what is expected of them as per agreed plan, process, or best practices.
• Programs: Java, Javascript, REST-Assured, Protractor, Appium, Jenkins, GIT, JIRA, Postman, SQL.

Desirable Knowledge in Emerging Technologies

• Familiarity with AI-powered tools that assist in test analysis, test case creation, or quality reporting (e.g., GitHub Copilot, Cursor, or similar solutions).
• Willingness to explore and adopt emerging technologies that can improve the efficiency and effectiveness of functional QA processes.

Qualifications and Education Requirements:

• Years of Experience: At least 3 years of experience.
• Languages: Fluent English and Spanish.

Who You Are 

• Your willingness to do the right thing even when facing adversity 
• You care about the well-being of others and the world at large 
• You strive to approach things in a optimistic way 
• You nail the fundamentals, sweat the details 
• You understand the whole is more than the sum of its parts and actively work towards continuous improvement of the group 
    

More About PALO IT 

We’re eager to adapt to change, learn from our experiences and move to meet our planet’s urgent needs. We are continuously taking action to: 

• Become a climate net-zero company  
• Attain 50% of revenue fromDeliver projects with a positive impact
• Train 100% of our workforce on impact   
• Achieve B Corp certification among all our offices across the globe   
• Continuously measure & improve employee happiness  

Our clients are amongst the world's most successful companies. We innovate with both established Fortune 1000s, SMEs and start-ups who aim to make an impact, become global leaders and address the world's most complex challenges. 

What We Offer 

• Stimulating working environments
• Unique career path
• International mobility  
• Internal R&D projects
• Knowledge sharing
• Personalized training
• Entrepreneurship & intrapreneurship 

For more on our team culture and benefits, check out our careers page.