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Senior UX Researcher, Mixed Methods

Hybrid

About Panasonic Well:

Panasonic Well is a venture and business incubator from the Panasonic Group focused on pioneering new health and wellness solutions by connecting hardware, software and services through industry-leading, responsible AI. We are committed to building an ecosystem of technology that improves well-being for every generation.  

Panasonic Well operates in the US as Panasonic Well LLC and in Japan as a division of Panasonic Holdings Corporation.

About The Role:

We are a health and wellness-focused startup building AI-powered products designed to help families thrive. As a Senior UX Researcher, you’ll play a foundational role in driving product direction by leading generative and foundational research that unearths key insights into user needs, challenges, and motivations. Being in a 0 to 1 environment, you’ll have the unique opportunity to shape and refine product strategies. If you’re a researcher ready to be part of a team that values curiosity, resilience, and a user-centered approach, we’d love to hear from you!

What You'll Get to Do:

  • Lead foundational and generative research initiatives from concept to execution, driving a deep understanding of user needs and challenges.
  • Conduct a variety of mixed-methods research including diary studies, card sorting, in-depth interviews (IDIs), surveys, and engagement analysis to inform product direction.
  • Use your expertise to design and execute 0 to 1 research projects, delivering actionable insights that shape early-stage product concepts and long-term strategy.
  • Collaborate cross-functionally with product managers, designers, and engineers to translate research findings into product solutions that align with the company’s vision.
  • Track and measure the success of product launches through quantitative methods like surveys and post-engagement metrics.
  • Leverage your background in health and wellness to ensure our products resonate authentically with families’ needs and aspirations.
  • Be an influential voice in product strategy discussions, advocating for the user’s perspective throughout the product lifecycle.

What You'll Bring:

  • 7+ years of experience in UX Research, with at least 1-2 years in a startup environment.
  • Proficiency in mixed-methods research, including quantitative (survey methodologies, product launch impact assessments) and qualitative (diary studies, card sorting, in-depth interviews) approaches.
  • Proven experience conducting user research that directly informs and influences product strategies, ideally with a focus on health and wellness.
  • Ability to work with cross-functional teams, translating complex user needs into clear, actionable insights and product requirements.
  • Experience with AI-powered products, particularly in a B2C setting, a huge advantage.
  • Prior experience with user research on AI-driven features, such as personalized recommendations or intelligent assistance, a huge advantage.
  • Comfortable navigating ambiguous, undefined project spaces and bringing structure to them, aligning research objectives with broad product directives.
  • Adaptable and resourceful, thriving in a dynamic startup environment that often requires rapid iteration and agile approaches.

What We Offer:

The future of work at Panasonic Well is flexibility. Like many other leading Silicon Valley based businesses, we follow a hybrid workplace model post-pandemic. We believe this model is consistent with our goals of fostering a highly collaborative culture, promoting employee well-being, and developing a workplace that is engaging, equitable, and innovative.

Local (Bay Area) employees are expected to come into the office on Mondays & Wednesdays and optional on the other days of the week. Fully remote (Work From Home) employment may be available for select positions.

Grade level and salary ranges are determined primarily through the scope and complexity of the role along with a review of the applicant’s experience and skills, as well as alignment with geographic market data and equity with other team members.

Employee benefits include:

  • Competitive compensation 
  • Comprehensive benefits (Medical, Dental, Vision, HSA, FSA)
  • 401(k) with employer match 
  • Life & Short Term Disability Insurance
  • Supplemental Medical Coverage
  • Unlimited Vacation & Accrued Sick Leave
  • 12 Company Holidays 
  • Paid Maternity & Parental Leave
  • Paid Caregiver Leave 
  • Employee Assistance Program
  • Group and 1-on-1 Career Coaching
  • Pet Insurance
  • Casual Dress Code
  • Catered Lunch & Snacks 
  • Discounts on Panasonic products
  • Company Social Events

We are proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, disability status, protected veteran status, and any other characteristic protected by law or company policy. All qualified individuals are required to perform the essential functions of the job with or without reasonable accommodation. Pre-employment drug testing is required for safety sensitive positions or as may otherwise be required by contract or law. All candidates must have valid authorization to work in the U.S. Thank you for your interest.

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