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In-Region General Manager, Soft Goods

Ho Chi Minh, Vietnam

About Peak Design

The purpose of Peak Design is to create happy, meaningful lives for the people that work here. We believe this purpose can only be achieved when self-actualizing, highly stoked people enthusiastically step into (or log onto) the Peak Design office every day. Our purpose and our mission go hand-in-hand and we encourage and celebrate authenticity and the unique perspective each of our employees brings. We’re a close-knit team that thrives on mutual respect and the belief that every voice matters—especially when it’s got something interesting to say.
 
We make radical, meticulously-engineered gear for detail-obsessed people. Our backpacks, travel bags, camera gear, and phone accessories are used dang-near everywhere. If you’ve visited Machu Picchu, Tokyo, or an REI store in the last 10 years, you’ve been within ogling distance of a Peak Design product.
 
Alongside our award-winning gear is a brand that truly reflects who we are as people—passionate about design, deeply caring about our environmental and social impact, unafraid to speak up, radically transparent, and generally down to clown. Whether we’re explaining a product, running a sale, launching a nonprofit, sponsoring a film, or razzing the biggest company on Earth, we do it with our trademark honesty, warmth, and wit. Through our products and our brand, we aim to create delight, and leave this world better than how we found it.

About the job

  • Peak Design is expanding our manufacturing operations in Asia to support our growing product portfolio. We are looking for an experienced leader to establish and manage a team that will drive product development and manufacturing efficiency and quality for new and existing products. This is an on-site role in Vietnam that involves a broad range of project and leadership responsibilities to ensure that Peak Design continues to develop and ship great products!

Responsibilities:

  • As the In-Region General Manager, you will be responsible for building and managing a growing team of developers, project managers, quality persons, supply chain managers and more. You will be the key representative of Peak Design’s brand and values while working closely with our supplier network to oversee the manufacture of our products. Key responsibilities include:

    • Collaborating with the Peak Design team to identify risks, opportunities, and set annual and quarterly objectives for the in-region team.
    • Recruiting and onboarding in-region talent, as approved by Peak Design.
    • Leading new product introductions with Asia-based contract manufacturers.
    • Expanding and managing the Peak Design vendor network, including audits for quality, environmental, safety, and CSR standards.
    • Overseeing quality assurance across the entire product range.
    • Implementing design and manufacturing standards for consistency and quality.
    • Leading cost reduction initiatives with CMs to meet target costs.
    • Develop strong partnerships with vendors and factory partners, facilitating troubleshooting, quality assurance, and price negotiations.
    • Getting your hands dirty - Key to this role is the ability to put out fires as they arise. This means that from time to time you will step out of your management role to tackle a technical problem yourself when it is critical to the team.

About you:

You have over five years of experience in overseas manufacturing, with years of hands-on experience working to develop soft goods products. You’re a skilled manager with the ability to lead teams, but also have the technical aptitude and experience to navigate complex manufacturing processes and quality challenges at all levels. 

Required Experience

  • Managing multi person engineering/development teams in new product introduction.
  • Collaborating with CMs in south east Asia to drive NPI for new products.
  • Solving complex manufacturing issues with vendors and engineers.
  • Overseeing quality programs across multiple vendors.
  • Leading sourcing and cost reduction efforts, including tariff optimization.

Skills

  • Proven team leadership and communication skills.
  • Fluent in English, both written and verbal.
  • Working with a multinational vendor network (e.g., Thailand, Vietnam, Taiwan).
  • Knowledge of fiber applications, weaving/knitting, dyeing, and finishing techniques.
  • Deep understanding of bag and other soft goods manufacturing processes
  • PLM system familiarity and use with overseas teams
  • Familiarity with standards for consumer products and certification practices.
  • Strong negotiation skills for pricing and material coordination

Preferred Qualifications

  • Fluency in Vietnamese, Thai, Chinese or other relevant language for our supply chain.
  • Background in mechanical/electrical engineering or related technical field.
  • Understanding of quality assurance standards and statistically-based quality control standards (AQL, GRR).
  • Experience with mechanical design and manufacturing 
  • Passion for gear (e.g., photography, outdoor products) and strong opinions on product quality.

Additional Requirements:

  • Must legally reside and work in Vietnam.
  • Available for travel between Vietnam and the U.S. (1-2 times/year), and other Asian countries (1-10 times/year).
  • In-office requirement: four days a week in the Ho Chi Minh office.

 

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