Manager, Instructor Development & Delivery - IT Support & Cyber

United States

ABOUT PER SCHOLAS:

For 30 years, Per Scholas has been on a mission to drive mobility and opportunity in the ever-advancing technology landscape by unlocking the untapped potential of individuals, uplifting communities, and meeting the needs of employers through rigorous tech training. By teaming up with dynamic employer partners, ranging from Fortune 500 companies to innovative startups, we're forging inclusive tech talent pipelines, fulfilling an ever-increasing need for skilled talent. With national remote training and campuses in 20+ cities and counting, Per Scholas offers no-cost training programs in the most sought-after tech skills, spanning Cloud, Cybersecurity, Data Engineering, IT Support, Software Engineering, and more. To date, 30,000+ individuals have been trained through Per Scholas, propelling their professional trajectories into high-growth tech careers with salaries three times higher than their pre-training earnings. Learn more by visiting PerScholas.org and follow us on LinkedIn, X, Facebook, Instagram, and YouTube.

Per Scholas preferred hires reside within the following states: AZ, CA, CO, FL, GA, IL, IN, KS, MD, MA, MI, MO, NC, NJ, NY, OH, PA, TX, WA

The Manager, Instructor Development & Delivery serves as a vital member of the IDQA team, driving the professional development of instructional staff and ensuring the delivery of exceptional technical training across Per Scholas' programs. With a primary focus on IT and Cybersecurity, this role bridges instructor development and classroom delivery, playing a key part in building instructional capacity and fostering a culture of excellence. This individual will support the design and implement instructor development plans, provide mentorship, and lead workshops to enhance instructional delivery and outcomes. They also act as an on-prem classroom substitute, ensuring uninterrupted learner progress when instructional coverage is required.

With up to 50% travel to conduct on-premises training and provide hands-on support, the Manager, Instructor Development & Delivery is instrumental in strengthening on-site instructional delivery. They also extend guidance to remote instructors as needed, aligning all instructional practices with Per Scholas' standards. The ultimate goal of this role is to elevate instructor performance, certification success, and learner graduation rates.

 

Key Responsibilities

  1. Instructor Development & Delivery
    • Travel to various locations (up to 50% of the time) to provide on-premises training and instructor support.
    • Serve as a backup instructor for on-prem delivery, covering classes as needed to ensure continuity of learning.
    • Support the creation and implement tailored development plans to address individual instructor needs.
    • Deliver instructor training workshops, focusing on technical and instructional competencies.
    • Develop lesson plans and training materials to enhance instructional delivery.
    • Provide mentorship and coaching to instructors to ensure alignment with Per Scholas' instructional standards.
    • Conduct regular instructor observations to evaluate performance and identify areas for improvement.
    • Collaborate with the rest of the IDQA team to align instructor training with organizational goals and policies.
    • Support the implementation of new instructional strategies to improve certification, graduation rates and workplace readiness.
    • Provide actionable, constructive feedback to promote continuous instructor growth and success
    • Support remote instructional efforts as required, ensuring alignment with the primary on-premises focus.

QUALIFICATIONS

  • Certifications in IT or Cybersecurity fields (e.g., A+, CySA+, AWS, etc.).
  • Proven experience as a technical instructor in IT or Cybersecurity, with a strong track record of success.
  • Prior experience managing or mentoring instructional staff, with demonstrated ability to foster professional growth.
  • Excellent lesson plan creation, workshop facilitation, and training delivery skills.
  • Strong understanding of on-prem instructional and assessment strategies to drive learner success.
  • Ability to adapt to on-premises and remote instructional environments.
  • Willingness to travel extensively (up to 50%).

Preferred Skills

  • Familiarity with Per Scholas' instructional methodologies and learner-focused approach.
  • Proficiency in using data to inform training and instructional strategies.
  • Proficiency in tools such as Google Workspace, Salesforce, and Learning Management Systems (e.g., Canvas).

For this role specifically, we are targeting a salary of $70,000/year, with a range between $65,000/year and $70,000/year, where the difference in salary is typically determined by several factors, including geography in which the selected candidate resides, and alignment with qualifications and experience.

#LI-Remote

Benefits & Perks

Per Scholas offers a comprehensive benefits package designed to support your health, financial well-being, and overall quality of life!

Holidays & PTO: Full-Time Per Scholas team members enjoy over 40 days of paid time off each year through a mix of holidays, vacation, and sick/personal time! All employees are eligible for Holiday pay upon hire (a total of 22 holidays annually, including a week off for Independence day and a week before the New Year). Full-Time Benefits Eligible employees also receive 80 Wellness Hours to use for Sick, Safe, or Personal reasons and accrue Vacation at a rate of 8 hours at the beginning of every month, supporting rest, recharge, and work-life balance. Vacation accruals increase with tenure. Part-time employees are afforded time off on a prorated basis and in accordance with local requirements. 

Comprehensive Medical Coverage: Benefit eligible employees can choose from multiple medical plans through Cigna or Kaiser Permanente (where available), with options to fit your needs. Eligible employees also have access to a Health Reimbursement Account (HRA) that reimburses eligible out-of-pocket expenses, up to $4,000 for individuals and $8,000 for families.

Dental and Vision Insurance: Eligible employees can select from two dental plan options and a vision plan. Employees who waive medical coverage receive employer paid dental and vision premiums.

Retirement Savings: 401(k) plan with a current 100% employer match on contributions up to 6%, eligible employees are offered entry and full vesting after 90 days with the company.

Employee Assistance Program (EAP): Free, confidential, 24/7 access to counseling, legal support, and financial resources for employees and their household members

Parental Leave: Eligible employees are offered up to 6 weeks of 100% paid parental leave to support employees as they welcome a new child and bond with their family.

Additional Benefits & Perks: Eligible employees have access to employer-paid life and AD&D Insurance, as well as employer-paid short-term disability coverage, with the option to elect additional life coverage and long-term disability insurance. Flexible Spending accounts are available for healthcare, dependent care, and commuting expenses. Per Scholas also offers a range of voluntary benefits, including: Accident, Critical Illness, Hospital Indemnity, Legal Services, and Pet Insurance. Additional resources include healthcare concierge support, financial wellness tools, and employee discount programs.

QUESTIONS?

If you have any questions about this role, please feel free to email our Talent team at jobs@perscholas.org. We look forward to viewing your application!

Equal Employment Opportunity

We're proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin.

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