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Chief of Staff - Office of the CEO

San Francisco, California, United States

Who Are We?

Postman is the world’s leading API platform, used by more than 40 million developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster.

The company is headquartered in San Francisco and has an office in Bangalore, where it was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman.

P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman.

The Opportunity

We’re looking for a strategic, highly organized, and resourceful Chief of Staff to join the team at Postman. Reporting to the Head of Operations, you’ll serve as a close partner to both the Head of Operations and the CEO, ensuring the CEO is supported, focused, and operating at maximum effectiveness.

In this role, you’ll help drive alignment, streamline execution, and keep communication flowing to the CEO and across the leadership team.You’ll be at the center of how decisions get made and how company-wide priorities move forward.

This is a high-impact, high-trust position that’s ideal for someone who thrives in a fast-moving environment and wants to shape strategy from the inside. It’s also a launchpad: Chiefs of Staff often go on to lead business functions, start new initiatives, or step into senior leadership roles. You’ll get unmatched visibility into how the company runs, and the opportunity to help shape Postman’s direction. This is an exciting opportunity for anyone who wants to: 

  • Work directly with the CEO, Head of Operations, and leadership team to shape how the company operates at the highest level.
  • Play a central role in driving alignment, clarity, and execution across one of the fastest-growing companies in tech.
  • Gain unmatched exposure to how a business scales—from board-level strategy to day-to-day operating decisions.
  • Accelerate your career in a role designed to be a launchpad into future leadership, operational, or strategic positions.
  • Join a world-class company with a strong culture, category-defining product, and a clear path to multiple billions in ARR.

What You’ll Do

  • CEO Enablement & Prioritization - Ensure the CEO is focused on what matters most. Lead efforts across the Office of the CEO to optimize time, information flow, and decision-making, all while reducing friction, sharpening priorities, and maximizing impact across the business.
  • Executive Team Alignment - Partner with the Head of Operations to keep the executive team aligned and effective. Reinforce priorities, ensure follow-through on key decisions, and help resolve cross-functional tensions before they escalate.
  • Strategic Project Leadership - Lead or drive forward special projects that sit between functions or lack a clear home. These may include strategic initiatives, organizational pilots, or early-stage ideas the CEO wants to incubate before handing off.
  • Leadership Team Cadence - Support the company’s operating rhythm (OKRs, business reviews, offsites, and board meetings) by ensuring the CEO and the leadership team are prepped, key messages are clear, and the right follow-through happens post-meeting.
  • Cross-Functional Momentum - Serve as a connective layer across teams, surfacing blockers, clarifying ownership, and helping ensure strategic initiatives aren’t slowed by ambiguity or misalignment.

About You

  • Strategic and business-minded: You have 6+ years of experience in roles focused on strategy, consulting, or operations, especially in high-growth or fast-paced tech startups.
  • A skilled cross-functional operator: You’ve successfully managed complex projects, worked directly with executive stakeholders, and know how to drive alignment across teams with competing priorities.
  • A sharp thinker and problem-solver: You bring strong analytical and strategic thinking skills, with the ability to quickly break down problems and identify actionable paths forward.
  • An exceptional communicator: You write and speak with clarity, precision, and influence, tailoring your message to different audiences and situations.
  • Meticulous and reliable: You have high attention to detail, strong organizational instincts, and a track record of follow-through.
  • Calm under pressure: You’re comfortable with ambiguity, stay steady in fast-changing situations, and bring order and clarity to chaos.
  • Bonus: An MBA or equivalent business training is preferred, but not required.

The reasonably estimated base salary for this role ranges from $170,000 to $240,000, plus a competitive equity package. Actual compensation is based on the candidate's skills, qualifications, and experience

What Else?

In addition to Postman's pay-on-performance philosophy, and a flexible schedule working with a fun, collaborative team, Postman offers a comprehensive set of benefits, including full medical coverage, flexible PTO, wellness reimbursement, and a monthly lunch stipend. Along with that, our wellness programs will help you stay in the best of your physical and mental health. If you have little ones in your family, the creche allowance can help in supporting your work-life balance. Our frequent and fascinating team-building events will keep you connected, while our donation-matching program can support the causes you care about. We’re building a long-term company with an inclusive culture where everyone can be the best version of themselves. 

At Postman, we embrace a hybrid work model. For all roles based out of San Francisco Bay Area, Boston, Bangalore, Noida, Hyderabad, and New York, employees are expected to come into the office 3-days a week. We were thoughtful in our approach which is based on balancing flexibility and collaboration and grounded in feedback from our workforce, leadership team, and peers. The benefits of our hybrid office model will be shared knowledge, brainstorming sessions, communication, and building trust in-person that cannot be replicated via zoom.

Our Values

At Postman, we create with the same curiosity that we see in our users. We value transparency and honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.

Equal opportunity

Postman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.

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