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Salesforce CPQ Administrator

Chicago, IL

Why project44? 

At project44, we’re on a mission—to make supply chains work.  

We revolutionize supply chains with our High-Velocity Supply Chain Platform. As the connective tissue of the supply chain, project44 optimizes global product movement, delivering unparalleled resiliency, sustainability, and value for our customers. We operate the world's most trusted end-to-end visibility platform, tracking over 1 billion shipments annually for 1,300 leading brands across industries including manufacturing, automotive, retail, life sciences, food & beverage, and oil, chemical & gas. Our High-Velocity platform eliminates supply chain friction, enabling sophisticated inventory control, exceptional customer experience, and predictive analytics through machine learning and automation. 

Role Overview:  

We are looking for a highly skilled Salesforce CPQ Administrator to join our team. The ideal candidate will have deep expertise in Salesforce CPQ (Configure, Price, Quote) and proven experience in enhancing and managing CPQ functionalities to optimize the sales process. This individual will be responsible for maintaining, configuring, and improving the CPQ system to meet business requirements, ensuring the sales team can create accurate quotes, manage pricing, and streamline approvals efficiently. Employees are expected to contribute to our collaborative culture by working in the office three days weekly 

Key Responsibilities: 

CPQ System Management & Configuration: 

  • Manage and configure Salesforce CPQ to support the sales team’s needs, including product bundling, pricing, discounting, and approval workflows. 
  • Ensure accurate and effective setup of price books, product catalogs, pricing rules, and discount schedules. 
  • Configure and maintain CPQ customizations, including custom fields, page layouts, and user permissions. 
  • Continuously optimize CPQ processes to streamline quote generation, reduce errors, and improve the overall sales process. 

Enhancements & Customization: 

  • Collaborate with sales operations, finance, and other stakeholders to identify opportunities to improve the CPQ platform. 
  • Design and implement enhancements to the CPQ system, ensuring that customizations align with business processes and objectives. 
  • Work closely with developers to support custom Apex and Lightning Component implementations for advanced CPQ functionalities. 

Process Automation: 

  • Create and maintain automated workflows within Salesforce CPQ to streamline quoting, pricing, and approval processes. 
  • Use Salesforce Flow and Process Builder to automate repetitive tasks, reducing manual intervention and improving data accuracy.

User Support & Training: 

  • Provided day-to-day support for Salesforce CPQ users, troubleshooted issues, and ensured the system was functioning properly. 
  • Train sales team members and other stakeholders on CPQ features and best practices. 
  • Ensure data accuracy within CPQ, including regular audits of products, pricing, and quote data. 

Reporting & Analytics: 

  • Create and maintain reports and dashboards related to CPQ, including sales performance, quote activity, and product sales trends. 
  • Monitor and analyze CPQ performance metrics, providing insights to sales and executive teams on quoting efficiency and system usage. 

System Maintenance: 

  • Perform regular system maintenance and updates, ensuring CPQ functionality remains aligned with Salesforce platform updates and best practices. 
  • Stay current with Salesforce CPQ updates and new features, applying relevant improvements to the system as needed. 

Qualifications: 

  • Bachelor’s degree in Information Systems, Business Administration, or a related field (or equivalent work experience). 
  • 3+ years of hands-on experience with Salesforce CPQ administration, configuration, and optimization. 
  • Strong understanding of CPQ-related features such as product configuration, pricing strategies, discounting models, and quote generation. 
  • Experience with Salesforce platform administration, including creating custom fields, validation rules, and managing user permissions. 
  • Salesforce CPQ Specialist certification preferred. 
  • Experience with Apex and Lightning Components (preferred but not required). 
  • Strong problem-solving and analytical skills with the ability to troubleshoot complex CPQ issues. 
  • Excellent communication skills and the ability to work with both technical and non-technical stakeholders. 
  • Proven ability to manage multiple projects and priorities in a fast-paced environment.
  • Employees are expected to contribute to our collaborative culture

Diversity & Inclusion: 

At project44, we're designing the future of how the world moves and is connected through trade and global supply chains. As we work to deliver a truly world-class product and experience, we are also intentionally building teams that reflect the unique communities we serve. We’re focused on creating a company where all team members can bring their authentic selves to work every day. 

We’re building a company that every one of us at project44 is proud to work for, and our journey of becoming a more diverse, equitable, and inclusive organization, where all have a sense of belonging, is shaped through the actions of our leadership, global teams and individual team members. We are resolute in our belief that each team member has an equal responsibility to mold and uphold our culture. 

project44 is an equal-opportunity employer seeking to enrich our work environment by creating opportunities for individuals of all backgrounds and experiences to thrive. If you share our values and our passion for helping the way the world moves, we’d love to review your application! 

For any accommodation needed during the hiring process, please email recruiting@project44.com. Even if you don’t meet 100% of the above job description you should still seriously consider applying. Studies show that you can still be considered for a role if you meet just 50% of the role’s requirements. 

More about project44: 

Since 2014, project44 has been transforming the way one of the largest, most important global industries does business. As transportation and logistics continue to evolve and customer expectations around delivery become more demanding, industry technology must rise to the occasion. In just a few short years, we have created a digital infrastructure that eliminates the inefficiencies caused by dated technology and manual processes. Our Advanced Visibility Platform is used by the world’s leading brands to track shipments, collaborate with supply chain partners, drive operational efficiencies, and create outstanding customer experiences. 

 

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