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People Experience Specialist

Atlanta, Georgia

Who We Are

QGenda is redefining healthcare workforce management everywhere care is delivered. We're on a mission to empower the healthcare industry to better onboarding, deploy, and manage their workforce. Over 4,500 healthcare organizations have trusted us to help them make strategic workforce decisions through our unified software platform. With more than 600 employees across the US, we are united in our vision and culture to make a difference for our customers, while enjoying the day-to-day. 

At QGenda, we value our employees and their contributions toward the success of the business. We strive to create a dynamic work environment that fosters growth, innovation, and collaboration, where employees can be proud of the work they do and the impact it has on the healthcare industry. 

QGenda is headquartered in Atlanta. 

To learn more about QGenda, visit us at qgenda.com or follow us on Instagram or LinkedIn. 

Who We Are

QGenda is the leading innovator in provider operations, delivering solutions to more than 4,000 organizations in over 45 medical specialties. Ranked as one of the Top Workplaces in Atlanta, Georgia’s Top 40 Innovative Companies, and one of the 40 fastest growing companies in Georgia, QGenda is the best place to grow in your career. We’re committed to our employees, customer-obsessed, community dedicated, collaborative, and quick.

About Your Role 

The People Experience Specialist is part of the Learning and Culture team that creates and enhances our company culture and employee experiences at every opportunity. This role supports the planning and execution of employee experience programs in areas such as new hire onboarding, company communications, and employee engagement. The People Experience Specialist is responsible for championing the employee experience with a passion for providing superior internal employee service, inclusion, and relationship-building. 

How You’ll Make an Impact 

  • Strategically plan and develop employee engagement and culture programs that foster community, inclusion, and an award-winning culture. 
  • Manage company-wide corporate communications to support an informed and connected workforce.
  • Develop and implement engagement and employee listening surveys and continuously seek feedback on our culture and employee experience. 
  • Support the management of our internal company Intranet (WorkVivo) and external social media page (Instagram), managing posts on company news, photos, and polls. 
  • Create and deploy company-wide announcements, newsletters, and internal cultural and learning communications. 
  • Serve as the lead for the QGenda Culture Committee which plans culture and inclusion events for in-office and remote employees (ex: happy hours, trivia breaks, and cultural recognition such as Women's History Month and Black History Month) 
  • Consult on and support employee events, from social functions to all-hands meetings within the business to ensure consistent employee experience where possible.
  • Support (fill in as needed) front desk and pantry/office areas and staff, ensuring a high level of employee service.
  • Identify and implement opportunities to improve our team member experience. Assess current programs and propose innovative ways to improve existing ones.

 

Who You Are 

  • Strong sense of customer service, positive attitude, and approachability. 
  • Experience facilitating training and presenting information in front of small and large groups. 
  • Ability to respond in a timely manner to inquiries from stakeholders, the executive leadership team and outside vendors.
  • Adept at collaborating and partnering effectively across diverse cultures.
  • Current knowledge of technology best practices, learning and engagement systems, intranet, and collaborative office/team systems.
  • Strong attention to detail with regard to budgets, communications, and other administrative duties to ensure the timely and accurate completion of tasks.
  • Strong verbal and written communication skills and interpersonal effectiveness at all levels in the organization and across cultures.
  • Able to effectively manage multiple projects and attend to daily HR matters while maintaining focus and follow-through on issues until resolved and delivering results as committed.
  • Ability to prioritize and efficiently execute a high volume and broad scope of tasks within tight deadlines, competing demands, and changes in the work environment.
  • Use logic and reasoning to make immediate decisions under pressure or tight deadlines.
  • Ability to apply change management initiatives to assist in business transformation.

Experience You Bring 

  • Bachelor’s degree preferred and 0-3 years of experience in office management, culture and engagement, or a similar position.
  • Reliable attendance in-person at the Atlanta office at least two days per week. Additional days may be required for key events.

 

#LI-Hybrid

Applicants for this position must be authorized to work for any employer in the United States(U.S.), including being located in the US. We are unable to sponsor, take over sponsorship of, or hire candidates with an employment visa at this time. 

What’s In It For You

We offer a comprehensive total rewards package to support our full-time employees and their family’s day-to-day needs, well-being and major life events, which includes: 

  • Fully company-paid options for medical (both in-person and virtual), dental and vision insurance
  • Generous paid time off (PTO) policy to enjoy periods of uninterrupted rest and relaxation for a healthy work/life balance
  • Paid parental leave for birth, adoption or permanent placement
  • 401(k) with company match 
  • Options to work in a hybrid-working model or remotely from home, depending on the position
  • Annual Costco membership, cell phone stipend, commuter benefits, in-office perks and more 

QGenda delivers technology solutions to improve how healthcare is delivered and increase access - for everyone. We can only succeed by bringing together diverse minds, thoughts, ideas and team members to create better solutions for our customers and make us a better company as a whole. We are committed to creating a culture of embracing diversity, inclusion and equity for all. 

QGenda is an Equal Employment Opportunity employer and makes all employment decisions without regard to race, color, religion, creed, gender, sex (including pregnancy), sexual orientation, gender identity or expression, natural origin, ancestry, age, marital status, disability or genetic information, military status, status as a disabled or protected veteran or any other protected status under applicable law. 

If you require accommodations or assistance to complete the online application process, please contact recruiting@qgenda.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. We will respond to your email promptly. 

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