Back to jobs
New

IT Help Desk Associate - Part Time

El Segundo, California, United States

Radiant is an El-Segundo, CA-based clean energy startup building a nuclear microreactor. A climate-friendly alternative to diesel generators, Radiant's Kaleidos 1MW microreactor will be the world's first portable, zero-emissions power source that works anywhere. We plan to test our development reactor by 2026 and if successful, it will be the first new commercial reactor design to achieve a fueled test in over 50 years. Radiant's goal is to bring one of the world's first factory-constructed microreactors to market. Our microreactor can bring power to remote parts of the world and provide backup power for life-saving applications in hospitals or disaster-relief scenarios. 

IT Help Desk Associate – Part Time

Radiant is seeking a part-time IT Help Desk Associate to provide first line technical support and assistance to employees. This is an excellent opportunity for a college student or new graduate interested in gaining skills across IT, including computer, software, hardware, network and peripheral troubleshooting. The ideal candidate is proactive and eager to learn, can pick up new technologies quickly, and enjoys problem-solving.  You will enable the Radiant team to have the tools and resources to build and test the first new reactor design in over 50 years by 2026.

Responsibilities and Duties:

  • Provide first line technical assistance and support to in-person and remote end users resolving computer, software, hardware, network, and peripheral issues.
  • Manage support request software system, Jira, to ensure timely and effective issue resolution.
  • Maintain IT inventory including workstations and accessories.

Required Skills and Qualifications:

  • 1+ years in a help desk, IT associate, or similar industry position.
  • Basic knowledge of and experience with troubleshooting Windows devices (consumer or enterprise).
  • Excellent and effective verbal and written communication.
  • Must have great attention to detail in both issue resolution and proactive follow up in process improvement.

Desired Skills and Qualifications:

  • Experience with troubleshooting macOS and Linux.
  • Desire to go the extra mile and leave no stone unturned when troubleshooting and reaching solutions.
  • Eager to continuously learn new technologies with an innate sense of curiosity.

Additional Requirements:

  • Must commit to 20-30 hours a week Monday-Friday.
  • Must be able to lift and move equipment up to 40 pounds.
  • Must be able to work onsite at El Segundo HQ.

Employee Benefits for Eligible Employees:

  • Stock: Substantial incentive stock plan for all full time, salaried employees.
  • Medical: 100% up to base silver level plan for employee + 50% dependents, offers up to Platinum plans.
  • One Medical: Sponsored memberships for employees and their dependents. 
  • Vision: 100% top tier plan coverage + 50% for dependents.
  • Dental: 100% top tier plan coverage, orthodontia extra, 50% for dependents.
  • Voluntary Life, Accident, Hospital, Critical Illness, Commuter and FSA are offered as employee contributed benefits.
  • Free snacks and drinks onsite. 
  • Flexible PTO policy.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Unfortunately, we are unable to provide visa sponsorship at this time. This position involves access to technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant’s capacity to serve in compliance with U.S. export controls.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Radiant ’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.