Associate Director - Banking Solutions

Razorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India. 

About Us

As one of India's fastest-growing fintech companies, Razorpay is on a mission to enable businesses to accept, process, and disburse payments seamlessly. However, our ambitions extend far beyond payments alone. Our vision is to build the financial operating system that will power the next generation of digital enterprises. To achieve this, we have developed Engage - India's first payment-powered growth marketing platform. Engage empowers banks and merchants to maximize the return on their marketing investments by harnessing the transformative potential of transaction-driven insights.

By fusing the disciplines of finance and marketing, Razorpay is pioneering a new era of customer-centric, transaction-driven growth. With Engage as the centerpiece of our financial operating system, we are equipping our clients with the tools they need to thrive in the digital future.

 

Why Join Us?

• Fast-Paced Environment: Be part of a fast-growing company that thrives on innovation.
• High Impact: Work on strategic projects that directly influence the success of our clients and business.
• Collaborative Culture: Work with diverse, talented individuals across different teams.
• Leadership Opportunities: Take ownership and make a significant impact on both the business and your career growth.

What You’ll Do

1. Pre-Sales Support: Work closely with the sales team to support technical discussions with potential clients and provide in-depth product knowledge.
2. Solution Design: Help design tailored marketing solutions for clients, leveraging Razorpay’s platform to meet their unique needs.
3. Stakeholder Collaboration: Collaborate with internal teams, including product and engineering, to ensure successful solution delivery.
4. Customer Engagement: Work with clients to understand their business requirements and propose solutions that align with their goals.
5. Market Analysis: Keep up with industry trends and competitor offerings to provide valuable insights to the sales team and clients.

What We Are Looking For

1. Technical Expertise: Strong understanding of APIs, Loyalty platforms, and Growth marketing tools
2. Sales Support Skills: Ability to assist sales teams by communicating technical aspects of the platform clearly and effectively.
3. Client Focused: A customer-first mindset, with the ability to identify client needs and propose solutions that will drive their success.
4. High Agency: Demonstrates initiative and accountability.
5. Adaptability: Thrives in a fast-paced, dynamic environment

Qualifications

1. Experience: 8+ years in pre-sales, sales engineering, or technical consulting in the Banking, Ad tech, or related industries.
2. Business Requirement Analysis: Prior experience in business requirement analysis and BRD writing.
3. Leadership: Experience leading discussions and coordinating between sales, product, and engineering leading a team of 4+ individuals.
4. Communication Skills: Strong verbal and written communication skills, with the ability to present complex concepts to clients and internal teams.
5. Technical Background: Understanding of ad tech systems, APIs, and platforms.