Associate Technical Program Manager

Razorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India. 

The Role:

Razorpay is looking for an Associate Technical Program Manager to join our engineering team. At Razorpay, the Associate TPM is a diversified and important role. It includes initiating, planning, and executing intermediate to large scale, cross-functional programs. The Associate TPM will be responsible for the processes, tools, & techniques to lead engineering product development programs across Razorpay products. As an Associate TPM, you will independently lead programs, contributing to the roadmap priorities and technical direction across teams. You will work with stakeholders across the organization and own the communication  regarding the program, including surfacing risks and progress towards the goal. You will help the team with technical solutions and help them make trade-off decisions. You will drive program management best practices across the team and mentor others to effectively deliver on their program objectives.

Roles and Responsibilities:

• Lead program planning, and execution of assigned program(s), which constitute multiple projects, ensuring critical success factors are defined and monitored and the technical objectives are achieved.
• Drive program definition and scoping, own the program plan and the deliverables required for the program’s success.
• Develop and manage an integrated program schedule, and monitor & report on progress.
• Update stakeholders on program(s) status on a weekly basis to senior executives.
• At the heart of this role is delivery. You will be a problem solver on the team, identifying innovative solutions to project deadlocks and resolving issues and constraints through consensus and sound judgment.
• Be responsible for making project decisions, and achieving tactical goals while retaining a strategic focus.
• Prioritize projects, leveraging data to drive decisions.
• Define, refine, and continuously improve processes and practices to drive efficiency and scale.
• Establish excellent working relations with all internal and external partners, with an emphasis on removing roadblocks to program success.

Qualifications:

• Total 2-5 years, with 2+ years in a technical role and 6 months+ working as a project manager or program manager in software or related industries.
• A Bachelor’s Degree or equivalent in Engineering, or a related field. PGDM/ MBA would be a big plus.
• Strong verbal & written communication and presentation skills with a high degree of comfort speaking with executives, product and technical leaders, external partners, and developers.
• Demonstrated ability to adapt to new environments and new technologies and learn quickly.
• Possess an in-depth technical understanding of the agile software development lifecycle.
• Ability to traverse both vertically and horizontally in a large organization.
• Ability to define programs and implement them across a team focused on delivering outcomes that meet rapidly evolving customer needs.
• Ability to bring clarity to ambiguous situations.
• Ability to handle competing priorities in a fast-paced environment.
• Ability to interact with diverse technical and non-technical groups, spanning across organizational levels.
• Knowledge of project management elements, life cycles, tools, and reporting.

Location: Bengaluru, India