Job Application for Senior IT Engineer at Razorpay Software Private Limited

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Razorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India.

We are a full-stack financial services organisation, committed to helping Indian businesses with comprehensive and innovative payment and business banking solutions built over robust technology to address the entire length and breadth of the payment and banking journey for any business. Over the past year, we've disbursed loans worth millions of dollars in loans to thousands of businesses. In parallel, Razorpay is reimagining how businesses manage money by simplifying business banking (via Razorpay X) and enabling capital availability for businesses (via Razorpay Capital).

Senior IT Engineer

Key responsibilities

Own macOS management in Jamf Pro: enrollment, configuration profiles, Smart Groups, policies, software deployment, and compliance reporting
Own Windows management in Microsoft Intune: device enrollment, configuration profiles, Update Rings, Win32 app packaging, and compliance policies.
Maintain security baselines (FileVault/BitLocker, firewall, disk encryption, USB controls, patching cadence) across macOS and Windows.
Administer Azure AD (Entra ID) and Google Workspace (users, groups, SSO, basic CA, app integrations) for day-to-day operations.
Create clear technical documentation—runbooks, SOPs, change records, and user guides.
Experienced in Jira or ServiceNow: ticket triage, SLAs, change management.
Monitor fleet health and compliance; drive continuous improvement and root-cause analysis for incidents.
Partner with Compliance on audits and evidence (asset visibility, encryption, patch posture, access controls).

Minimum qualifications

5+ years managing endpoints at scale:
- macOS with Jamf MDM (policies, profiles, packaging, reporting)
- Windows with Intune (configuration, application deployment, compliance, updates)
2–3 years admin experience across Azure AD (Entra ID) and Google Workspace.
Ability to read, modify, and write Bash and PowerShell scripts when needed.
Proven technical writing skills (SOPs, runbooks, architecture notes).
Experience using Jira or ServiceNow, including Change Management processes.

Nice to have (preferred)

Jamf 200/300/370 or similar certifications; Microsoft MD-102/SC-300 a plus.
Packaging tools (Composer, Munki/Autopkg, IntuneWin, Winget).
Identity & SSO familiarity (SAML/OIDC), Conditional Access basics, device compliance signals.
Mac/Win update strategies at scale and rollout rings.
Reporting/automation via APIs (Jamf Pro API, MS Graph, Google Admin SDK).
Exposure to SentinelOne, Zscaler agents and their MDM deployment

Razorpay believes in and follows an equal employment opportunity policy that doesn't discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe.

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Senior IT Engineer

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