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Customer Business Development Coordinator - Montreal

Remote - Canada

At Revlon, we create beauty innovations for everyone that inspire confidence and ignite joy every day.

Breaking beauty boundaries is in our company’s DNA. Since its game-changing launch of the first opaque nail enamel in 1932 (and later, the first long-wear foundation), Revlon has provided consumers with high-quality product innovation, performance, and sophisticated glamour. Elizabeth Arden made waves as a woman-led beauty company in the 1920s. In 1931, Almay became the original hypoallergenic, fragrance-free beauty brand.

Today, Revlon resiliently continues its legacy as a leading global beauty company. Our diverse portfolio—which consists of some of the world’s most iconic brands and product offerings in color cosmetics, skincare, hair color & care, personal care, and fragrances—is sold around the world through prestige, professional, mass, and direct-to-consumer retail channels. These brands include Revlon, Revlon Professional, Elizabeth Arden, Almay, American Crew, CND, Cutex, Mitchum, Sinful Colors, Creme of Nature, Christina Aguilera, John Varvatos, Juicy Couture, Ed Hardy and more.

We honor our heritage, embrace change, and applaud diversity. We champion our employees and celebrate our consumers.

We are Revlon, together, transforming beauty.

This role is a Remote Role: This is a fully remote position. Candidates may work from anywhere within the Montreal region, with occasional travel to Customers, or Revlon's Mississauga office.

Overview:

Under the leadership of the Sr. Customer Business Development Manager, the Customer Business Development Coordinator plays a critical role in ensuring best-in-class execution across Quebec retail partners, with a strong focus on Metro banners (Jean Coutu & Brunet). This role goes beyond administration - it is a true executional backbone of the business, ensuring that all commercial initiatives are flawlessly delivered in-store, on time, and aligned with customer expectations. The ideal candidate brings hands-on experience within the beauty industry in Québec, understands retailer dynamics (Metro an asset), and thrives in a fast-paced, detail-driven environment.

Responsibilities

1. Customer Execution & Submissions Excellence

  • Own end-to-end execution of all customer-facing submissions (listings, displays, returns, pricing, planograms) via retailer portals
  • Ensure accuracy, compliance, and timeliness of all documentation 
  •  Act as the gatekeeper of executional excellence across all Quebec accounts 
  •  Manage product lifecycle administration: new items, discontinuations, RA tracking

2. Promotional & Commercial Coordination

  • Co-manage the promotional calendar with the CBDM , no charge orders
  • Lead weekly promotional alignment meetings (internal coordination)
  • Execute display listings and ensure alignment with retailer timelines 
  • Support sell-in readiness (order forms, sell sheets, product assets, promotion presentation)

3. Planogram & In-Store Execution 

  • Prepare and manage planogram resets (Ins & Outs, updates, templates)
  • Track modular execution from planning to in-store implementation
  •  Coordinate with merchandising teams and field sales to ensure flawless execution
  • Support reline periods and ensure smooth rollout in stores

4. New Store Openings / Renovations (NSO)

  • Own NSO tracker and ensure full visibility on timelines and requirements 
  • Coordinate all stakeholders (internal teams, field, retailers) 
  • Ensure on-time and flawless execution of openings, relocations and renovations

5. Cross-functional Coordination & Support

  • Act as a key liaison between: Sales, Marketing, Logistics, Field teams 
  • Support deduction clearing and administrative follow-ups 
  • Manage ad hoc requests with agility and ownership

6. Field Communication & Business Support

  • Contribute to monthly field bulletins (priorities, RA’s, key actions etc.)
  • Support field teams with clear execution guidelines
  • Ensure alignment between head office strategy and in-store reality

Qualifications:

  • Minimum 2+ years in CPG or beauty industry (strong asset)
  • Experience working with Québec retailers (particularly Metro, Jean Coutu, and Brunet - a strong asset).
  • Strong understanding of retail execution and store realities

Skills & Abilities:

  • Bilingual (French/English) – required 
  • Strong attention to detail with disciplined execution
  • Excellent organizational and multitasking skills
  • Proficient in Excel and PowerPoint with a tracker-driven mindset
  • Ability to thrive in a fast-paced, constantly evolving environment

Who you are:

  • Strong ownership and accountability
  • Proactive problem solver with a solutions-oriented approach
  • Collaborative team player with excellent interpersonal skills
  • Resilient, adaptable, and results-driven with a “get things done” attitude

Revlon is unable to sponsor or transfer employment visas for this role; candidates must be legally authorized to work in Canada.

#LI-Remote #LI-CH2

The base pay range for this position is $52,000 - $56,000/ year; however base pay offered may vary depending on skills, experience, job-related knowledge, and geographic location. Certain positions may also be eligible for short-term incentives as part of total compensation.

Employees (and their families) are eligible for medical, dental, and vision benefits. Employees are covered by the co-paid basic life insurance policy and short-term disability insurance. Other benefits offered to employees include but are not limited to the following: long-term disability, healthcare spending accounts, Employee and Family Assistance Program, Health & Fitness Reimbursement etc. Employees are also able to enroll in our Registered Retirement Savings Plan (RRSP) and Registered Pension Plan (RPP).

Employees will also receive 3 weeks of vacation, pro-rated based on date of hire for the 1st year of employment and twelve paid holidays throughout the calendar year. Vacation will depend on role.

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The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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